Trainings and Workshops

TRAININGS AND WORKSHOPSWe offer trainings and workshops that improve the capacities of your employees or better your understanding of the real situation of your customers.   MicroSave helps you attain the required level of understanding, knowledge, or skill to conduct your work efficiently.

We custom-design curricula, and organise and conduct training sessions and workshops on subjects such as:

  • Market Research
  • Digital Financial Services
  • Process Analysis
  • Management of Financial Institutions
  • SME Financing
  • Water and Sanitation
  • List of ToolkitsProduct Development
  • Savings Mobilisation
  • Strategic Marketing
  • Entrepreneurship Development
  • Financial Education
  • Social Performance
  • Youth Microfinance


  • Training of Trainers
  • Customised Training for Institutions
  • CEO’s Workshop
  • Branch Manager Training                                                                                         
  • Exposure Visits
  • Staff Training
  • Digital Financial Services Dialogues
Apart from face-to-face trainings, we also have the following media and training vehicles.
AMI has been designed to meet the demand for field oriented practical trainings. The training uses well researched and tested MicroSave toolkits as the core curriculum and provides participants with the opportunity to develop and internalise applicable and actionable skills for professional enhancement. AMI has a successful record of offering world-class training programmes in Africa and Asia.

In addition, Applied Microfinance Institute updates participants on the issues of topical interest to the financial inclusion industry. Thus, alongside the intense technical sessions, there are discussions amongst panellists representing key personalities in the sector. In the evening plenary sessions participants are exposed to current practices in financial inclusion and lessons from the field.

The Helix Institute is the first training institute dedicated to digital finance. It was launched on November 2013 in Nairobi, Kenya. It has been jointly funded by MicroSave, the Bill & Melinda Gates Foundation, International Finance Corporation and UN Capital Development Fund.The Helix has been designed to compile best practices from leading providers of digital financial services around the world, and disseminate them to practitioners interested in building these models in their home countries.

Helix offers following courses- Core Agent Network Accelerator- For those focused on building a network; Advanced Agent Network Accelerator- For those managing a nationwide network of agents; Digital MicroFinance: Opportunities for MFIs; The Product Development Accelerator; Managing Risk & Fraud in Digital Financial Services; Increasing Uptake and Usage in Digital Financial Services; A Comprehensive Introduction to Digital Financial Services

  • Webinars and Virtual Conferences
  • Electronic and Distance Learning

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