Mike McCaffrey is a Principal Consultant for MicroSave based in Nairobi, Kenya and leads Digital Financial Inclusion domain in Africa. He manages the Helix Institute of Digital Finance, which provides world class training in strategic operations for banks, telecoms, and third party providers globally, as well as the Agent Network Accelerator (ANA) programme which conducts large scale quantitative research on agent networks in key countries in Africa and South Asia (the project has conducted over 20,000 interviews in its first two years). He has nine years of experience during which he has worked with central banks, bilateral and multi-lateral agencies, government ministries and financial service providers. He brings a rich field experience having had worked in over 15 countries across the developing world and is currently focused on determining how digital financial services for the poor can be better designed and more easily scaled to national levels. Mike has worked in over 20 countries in Africa, Asia, and the South Pacific.