Careers Manager- Digital Financial Services (Francophone- Réseau Helix)

Manager- Digital Financial Services (Francophone- Réseau Helix)


Nairobi,Kenya with an intention of shifting into West Africa

The successful applicant will have a total of 5-7 years’ experience in Digital Financial Services having worked with a telecom operator, fintech company, and financial institution in multiple francophone Africa markets with demonstrable track record of success within a similar position.


Key Functions will include:

  • Business development through proposal writing and client interaction and relationship building
  • Recruitment of training participants, translation of material and delivery of courses in French
  • Contribute towards the planning and implementation or technical assistance assignments within the company focusing on both Francophone and Anglophone Africa
  • Deliver training courses as well as assist in curriculum development and knowledge dissemination within Réseau Helix
  • Manage and carry out quality control of training courses delivered, research papers prepared, curriculum developed and technical assistance provided for Réseau Helix
  • Participate in staff development, feedback sessions and knowledge sharing with team members
  • Author/Co-author of thematic publications capturing innovative ideas/new trends, future of the sector as well as actively engaging in marketing activities of Réseau Helix within MicroSave

Location: The role holder will be based in Nairobi, Kenya with an intention of eventually shifting into West Africa. The role involves local and international travel on assignment.

Qualities & Skills: This position requires a strategic thinker with project management experience, strong oral and written communication and presentation skills and excellent organizational abilities.

Other relevant skills include:


  • Ability to lead assignments and teams and work with minimal supervision
  • A strong field orientation and proven inter personal skills
  • Leadership skills, decision-making skills, problem-solving skills, and people-management skills 
  • Excellent spoken and written English and French with the ability to translate Fluently between the two in all mediums.

Education: Master’s level degree Banking/Business/Economics/Sociology or related field

Compensation: A competitive compensation will be negotiated with the right candidate, commensurate with experience and skills. Please state current and salary expectations in your application.

Availability: State availability (notice period) in your application letter.

Correspondence: Applications and detailed CV to be addressed to MicroSave HR Manager-Africa and sent by email to, marking the subject as: MANAGER-DIGITAL FINANCIAL SERVICES (FRANCOPHONE)

Applications not meeting minimum requirements will not be considered. Only shortlisted candidates will be contacted 

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For almost 20 years, MicroSave has:

  • Improved credit, savings, insurance and payments products by understanding the poor's financial needs, aspirations, perceptions and behaviours
  • Converted clients to a market-led approach
  • Published papers offering key insights into financial inclusion in Africa and Asia
  • Trained thousands of leading financial inclusions specialists
  • Developed newsletters, notes, research papers with a more global perspective

MicroSave In Numbers

  • Worked with over 200 banks, MFIs and MNOs
  • Helped to develop and test over 200 different financial inclusion products and channels
  • Supported seven MFI transformations and a bank listing in Africa
  • Designed and implemented nearly 75 digital finance projects across Africa, Asia and Latin America
  • Implemented Social Performance Management systems for 23 clients
  • Researched and published in-depth financial market intelligence for 56 African and Asian countries
  • Published over 550 papers, focus and briefing notes, and other print, and online publications
  • Developed 35 toolkits translated into over 15 languages