Careers Senior Executive - Human Resources

Senior Executive - Human Resources



An HR professional with 6-8 years of experience in Handling various HR Metrics, recruitment, Compensation management, Employee Communication and engagements.




  • The Senior Executive -HR for Africa is responsible for maintaining effective and relevant HR practices and systems for providing services to MicroSave Africa staff in order to realise MicroSave’s Regional and Strategic HR objectives.

  • The role supports building the company’s reputation both as a provider of services to clients and as an employer of choice.

  • This position is responsible for continuously improving the HR services and systems and adapting these to meet the needs of MicroSave that are locally relevant. This will include drawing on best practice and adapting and applying these systems and processes to MicroSave’s Regional context.

  • This role is responsible for providing line-management support within the broader MicroSave HR organisation, and for ensuring the function’s compliance with institutional policies and processes. 

Detailed Job responsiblities include:-

  • Talent Acquisition :- Support Recruitment, Search and Selection for MicroSave Africa offices, as per established recruitment process and organisational requirements. 

  • Appointments:- Issuing Letters of Appointment/ Contract to selected individuals, in accordance with the agreed terms between the company and the successful incumbent, and per MicroSave standard contractual terms.

  • Employee On-boarding:- Providing orientation and induction as per MicroSave’s standards to newly appointed staff members and working with the DL/PGL for the induction process and buddy programme.

  • Performance Management :- Assisting in managing MicroSave’s Performance Management System for Africa employees

  • Learning & Development :- Work with Central HR P&OE team in identification of training needs, design of learning and development interventions and curriculum, and identifying local resources for delivery.

  • HR Policies:-  upgrades, modifications or introduction of new policies, as applicable, keeping market factors and company budgets as important underlying considerations.

  • Staff Compensation:-Provide input to Central HR Operations team and partner towards developing annual salary ranges, compensation benchmarking exercises and annual compensation increases for staff.

  • Database and Reporting:-Keep employee records and database for Africa staff updated and provide timely and accurate inputs to Central HR team leading to production of HR Dashboard and Reports, including but not limited to Headcount, Attrition and Compensation related reports.

  • Employee Communications & Engagement:-Drive communications with staff effectively to provide updates on all people related matters. For any communications that are global or cross-cutting in nature, partner with the Central HR team in India in the design and roll-out of such communications.

  • Staff Welfare:-Facilitate creation and maintenance of a conducive work environment (e.g. ensuring work tools and facilities are available for staff as and when required) in Kenya office by providing administrative oversight, guidance and support to the administrative unit.

 Academic/ professional qualifications-:
  • Bachelor degree in Human Resources Management or relevant degree with professional HR qualification.

  • 6-8 years progressive experience in human capital management preferably in a consulting or financial inclusion environment
  • Excellent interpersonal skills to engage productively with all levels of staff to influence, persuade and negotiate

  • Demonstrated experience of translating strategies into operational plansfor implementation, with adequate monitoring mechanisms
  • Demonstrated experience of influencing and persuading multiple stakeholders by offering different perspectives and alternative options whilst being mindful of operational and cultural needs and difference
  • Demonstrated experience of operating in a multi-cultural, multi-ethnic and multi-country environment
  • Demonstrated experience of engaging with a young, energetic and ambitious workforce. with average age less than 35 years

Skills and competencies-:
  • Expertise in Human Resources operations, policies and systems.
  • Drive, initiative and attention to detail whilst being mindful of big picture thinking
  • Interpersonal and communications skills
  • Problem solving and decision making skills
  • Customer and client focused 
  • Influencing & personal leadership skills
  • Planning and organisational skills

Candidates may submit their CV to keeping Job title 'Ref.:- Senior Executive - HR' in Subject line. The last date for submitting your CV is August 18th, 2018.
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For almost 20 years, MicroSave has:

  • Improved credit, savings, insurance and payments products by understanding the poor's financial needs, aspirations, perceptions and behaviours
  • Converted clients to a market-led approach
  • Published papers offering key insights into financial inclusion in Africa and Asia
  • Trained thousands of leading financial inclusions specialists
  • Developed newsletters, notes, research papers with a more global perspective

MicroSave In Numbers

  • Worked with over 200 banks, MFIs and MNOs
  • Helped to develop and test over 200 different financial inclusion products and channels
  • Supported seven MFI transformations and a bank listing in Africa
  • Designed and implemented nearly 75 digital finance projects across Africa, Asia and Latin America
  • Implemented Social Performance Management systems for 23 clients
  • Researched and published in-depth financial market intelligence for 56 African and Asian countries
  • Published over 550 papers, focus and briefing notes, and other print, and online publications
  • Developed 35 toolkits translated into over 15 languages