The Helix Institute ― Training and Consulting for DFS Providers: Global
The Helix Institute is a premier, go-to training centre for digital finance. Jointly funded by MicroSave, BMGF, International Finance Corporation, FSD-Africa and UNCDF, it was launched in November 2013, and has already conducted trainings in Indonesia, Kenya, Malawi, Nepal, the Philippines, Samoa, Senegal, Tanzania, Uganda and Zambia. It has trained nearly 500 DFS professionals and provided on-site technical assistance follow-up missions to a broad range of providers. The training provides practical tools along with templates and techniques to enhance the management of their respective agent networks, helping participants develop action plans. The Helix participants undergo classroom training as well as field visits to experience key aspects of different types of agent networks and other core elements of successful digital finance deployments.
In addition to its core training on agent network management, The Helix offers a range of acclaimed courses including Product Development Accelerator; Risk and Fraud Management; Digital Finance for Microfinance Institutions: and Core Principles in Digital Finance. Two other courses – Marketing Communications for Digital Finance, and Data Analytics in DFS, are under development.