Inclusive Finance and Banking Projects Credit Process Re-engineering for Housing Finance Bank Limited, Uganda

Projects

  • Credit Process Re-engineering for Housing Finance Bank Limited, Uganda

    We worked with the Housing Finance Bank Limited (HFBL) to help them achieve operational excellence for a superior customer experience; high staff productivity and efficiency; quick turn round time; better credit underwriting standards; and high sales growth.
     
    The team supported the Bank with:

    • Review of critical business processes covering Business Loans, Corporate Loans, Swift Loans and Mortgage Loans product
    • Implementation of the re-engineered processes to attain the desired operational excellence

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