Inclusive Finance and Banking Projects Microfinance Institutional Development Programme, Indonesia


  • Microfinance Institutional Development Programme, Indonesia

    With funding support from Cordaid-Rabo Bank Foundation, MicroSave supported a selected group of microfinance institutions (MFI) in Indonesia to strengthen the microfinance programme in the country.
    Our team assisted the partners to:

    • Develop and refine products aligned  to the client needs
    • Conduct Social Performance Management (SPM) assessment and develop SPM indicators
    • Re-engineered human resource practices, salary & benefits structure, training & evaluation process and performance management system to increase employee engagement
    • Build partner staff and local consultant capacities on MicroSave toolkits, inlcuding  Strategic business planning, portfolio risk management, product review/ manual development, operations manual, development of standard operating procedure for group lending, pilot test support for group lending, training for Account Officers, etc.