Microfinance Institutional Development Programme, Indonesia
With funding support from Cordaid-Rabo Bank Foundation, MicroSave supported a selected group of microfinance institutions (MFI) in Indonesia to strengthen the microfinance programme in the country.
Our team assisted the partners to:
Develop and refine products aligned to the client needs
Conduct Social Performance Management (SPM) assessment and develop SPM indicators
Re-engineered human resource practices, salary & benefits structure, training & evaluation process and performance management system to increase employee engagement
Build partner staff and local consultant capacities on MicroSave toolkits, inlcuding Strategic business planning, portfolio risk management, product review/ manual development, operations manual, development of standard operating procedure for group lending, pilot test support for group lending, training for Account Officers, etc.