SME Strategy in the Philippines
In the year 2009-10, during a period of mergers and transition, MicroSave supported OK Bank to develop a business plan to work with MFIs in unsaturated SME loan markets. Our interventions helped bank achieve a US$6 million portfolio, serving more than 5,000 MSMEs within a year—and also helped reduce the bank’s operating costs ~500 basis points. In year 2013, when bank is undergoing a major makeover to achieve its vision to be the market leader in microfinance in the Philippines, the bank has again commissioned MicroSave. We supported the bank to implement the strategy through new product development, product delivery process including loan origination and disbursement using technology led solutions, credit scoring systems, restructuring HR, finance and administration systems, and, marketing.