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MicroInsurance in Uganda - A Case Study of an Example of the Partner Agent Model of...
"This study reviews the Partner-Agent Model supporting the relationship between FU and AIG. It presents an understanding of the mechanisms and practicalities of the model, as well as the satisfaction level of the partners and the market.
It studies a Group Personal Accident Insurance...
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"This Briefing Note highlights the extra-ordinary phenomenon of “borrowing while savings” described in the book – Portfolios of the Poor: How the world’s poor live on $2 a day. It also describes factors like simultaneous borrowing and saving and provided evidence...
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Client Protection Lessons for the Microfinance Sector
Briefing Notes Author: Amit Garg and Anirban RoyPublished: July 19, 2012
Abstract:
This Note explains how clients perceive 'client protection' and what the stakeholders can do to fulfil clients' expectations for protection on financial matters. Based on client inputs, financial institutions can prioritise their efforts to implement CPPs. Ranking of CPPs can highlight what really matters to clients and accordingly management systems can be put in place. Integrating clients' preferences within the customer service framework can help MFIs improve their performance.
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