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SPM Case Study: Sambandh – Building Client Relationships
Sambandh's mission statement: "To economically empower low income households by providing a broad range of client focused and responsive financial services on a continuous basis."
MicroSave recently conducted an SPM assessment on Sambandh which brought out the strengths...
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Challenges of microinsurance in India are more systemic than institution specific. This Note tries to identify and analyse the challenges faced by the stakeholders of microinsurance in India. The challenges are identified to be of four different types, viz.,
Strategic Positioning...
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Do the M-PESA Rails Contribute to Financial Inclusion?
Briefing Notes Author: Mukesh Sadana, George Mugweru, Joyce Murithi, David Cracknell and Graham A.N. WrightPublished: May 16, 2011
Abstract:
A substantial proportion of the Kenyan population is using M-PESA as an addition to bank savings accounts, and less frequently, as a full-scale substitute. The worry among financial inclusion proponents and banks is that poor people will use M-PESA as a substitute for formal institutions. The note examines progress towards financial inclusion in Kenya, and concludes that while M-PESA's rails offer the potential, Kenya may yet have to wait to realise comprehensive, commercially sound, affordable and effective financial inclusion.
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