Library Publications KYC Harmonisation Study

KYC Harmonisation Study

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KYC Harmonisation Study was undertaken to analyse the existing Know Your Customer (KYC) practices of first time customer on-boarding by service providers (Banks, Mobile Network Operators, Mobile Money Operators and Pre-paid Payment Instrument  issuers) with respect to the prevailing regulatory landscape. As part of the study, key challenges were also identified in the KYC process from regulatory, service provider and end-consumer perspective. Subsequently, recommendations were provided to Reserve Bank of India, Department of Telecommunication and Telecommunication Regulatory Authority of India to enable greater efficiency and harmonisation of KYC processes and systems through e-KYC and related digital eco-system and to realise significant cost savings. 

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