Related ResourcesEnhancing Responsiveness to Clients through the Feedback Loop
The note briefly discusses the eight phases in Feedback Loop and its significance in responding effectively to customer information. The eight phases of the loop are—information collection, information consolidation, analysis, reporting, decision making, delegation, communication, and...
The Savings is the third publication under the Optimising Performance and Efficiency (OPE) Series. The OPE Series brings together key insights and ideas on specific topics, with clear objective of providing microfinance practitioners with practical and actionable advice.
This Savings Booklet brings together a set of brief publications which delve into MicroSave's rich sectoral expertise and experience and combines it with the views and opinions of leading practitioners so as to stress on the need for savings services among the underprivileged clients, highlight the opportunities presented for delivery of such services and some challenges encountered in the provision of savings services to the poor. It highlights many of the opportunities, needs, issues and challenges facing those who would provide appropriate, market-led savings services for the poor.
The compendium is divided into three main sections:
- The Demand for Savings Services Amongst the Poor
- Opportunities and Challenges of Supplying Savings Services to the Poor
- Regulatory Issues