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Helping banks and MFIs be end-to-end financial solutions pro...
Developing and implementing strategies for electronic and mo...
Enhancing access to water, sanitation, energy, and agricultu...
Expanding financial services to MSMEs
Government and Social Impact (GSI)
Providing a wide spectrum of trainings to institutions focus...
Pioneer in exploring low income markets and deriving strateg...
Integrating social responsibility into business strategies, ...
Providing risk management solutions to institutions with a s...
Develop and implement successful strategies, partnerships, and corporate governa...
Develop systems and policies in line with your strategy and improve operational ...
Ensure customer delight through marketing and customer service support
Extend financial inclusion impact through customised products and innovative cha...
Benefit from customised trainings and workshops and build your staff's capacitie...
Design high impact programmes and policies and invest in worthwhile organisation...
We design and implement projects for multilaterals and governments.
We work on poverty alleviation projects funded by foundations and international ...
We develop and implement strategies for companies in electronic and mobile banki...
We serve MFIs and other financial service providers, from the start-up to the es...
We improve the capacities of companies with banking licenses, especially in digi...
We collaborate with industry bodies, training institutes, and other supporting o...
We partner with different types of organisations to further financial inclusion.
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Over the last four years, as part of the Agent Network Accelerator (ANA) project, we have interviewe...
This paper lays out a framework for understanding agent network size for digital financial services,...
Based on over 2000 agent interviews conducted between March and April 2016, the ANA Bangladesh repor...
The digital finance industry is both young and dynamic, and as it grows, it is constantly innovating...
Typhoons are great engines of destruction. When a typhoon makes landfall it often produces a devasta...
Bilkis Banu sits along with a few of her customers in the veranda of her house and talks to us about...
BackgroundIn India, over 100 agent network managers (ANMs) are delivering digital financial services...
In our previous blog, OTC Money Transfer in India: The Remittance Silver Bullet for Migrants, we exp...
To serve niche interests of migrant labour workforce, low income households, small businesses, other...
Customer risk mitigation in digital financial services (DFS) matters – not just ethically, but als...
United Commercial Bank Limited (UCB) is reported to have 149 branches and 101 ATMs in Bangladesh. In...
Digital finance was really catalysed in Bangladesh in 2011 when Dutch-Bangla Bank (DBBL) and bKash l...
Bangladesh has created many unique systems for agent network management which are yielding world cla...
MicroSave, in collaboration with Ignacio Mas, recently conducted a large-scale two-country research...
In the recently conducted research on money management metaphor, we have modified some existing mark...
"The trainers were not proper; most agents came back to us and had to be re-trained by us." This was...
Insurance delivery through mobile phones and agent banking channel has started to excite the insuran...
MicroSave conducted Client Research on Client Protection in three countries - India, Bangladesh and ...
The presentation outlines the factors that influence the financial behaviour of the poor across diff...
There is a growing interest in, and appreciation of the importance of, customer service in digital f...
The first blog in this series Over The Counter Transactions – Liberation Or A Trap? (Part I) high...
In the previous blog Over The Counter Transactions – Liberation Or A Trap? (Part I) I looked at w...
The Cause For ConcernI am back obsessing about over the counter (OTC) transactions again. Before we ...
As we discussed in our earlier blog post, MetaMon project was an ambitious one. In the project we as...