Digital Financial Services Team Venkat Attaluri


Principal Consultant - DFS Ecosystems
Kampala, Uganda

Venkat is a Country Manager and Technical Advisor in Digital Financial Services in MicroSave. He has over 14 years of experience in digital financial services, microfinance, and livelihoods working with various banks, MNOS, agent network managers, MFIs and technology service providers in Afghanistan, Cambodia, Ethiopia, India, Kenya, Malawi, Nepal, the Philippines and Uganda. He leads the implementation of the Mobile Money for the Poor (MM4P) programme, of UNCDF in Malawi to develop and extend the outreach of financial services to the unbanked and under-banked. He is responsible to develop digital financial services ecosystem, partnership development, provide regulatory support, market research and product development, agent network development, high volume payments, stakeholders support (grant and technical assistance), knowledge development, providing technical assistance support to partners, management and monitoring of the project, managing a team of consultants, quality control, mentoring and coaching of staff and providing technical advice to clients.
Venkat is experienced in assisting MicroSave’s clients to implement their digital financial service programmes using technology innovations with increased efficiency and reduced risks. His areas of expertise include: agent network management, design and review of loan repayments using mobile banking, strategic planning and model development, product development and refinement; SME finance, market research, pilot testing, process mapping, business projections, internal audit and controls, risk management, staff incentive schemes and training. 

Some recent examples of his work include: 
  • Mobile Money for the Poor (MM4P) programme in Malawi funded by UNCDF: Supporting the development of strategic plans for country initiatives; identifying potential partners and developing work plans for each approved partner. (ongoing)
  • Institutional Readiness Assessment for Digital Financial Services in Malawi for Opportunity Bank of Malawi funded by MM4P-UNCDF: Reviewing the current agency model; discussions with senior management and alternative channels team, existing agents, branch managers and customers. (ongoing)
  • Re-defining the business model/ strategy in Kenya for Equity Bank, funded by the Bill & Melinda Gates Foundation: Reviewing the current agency model; discussions with senior management team, existing agents, branch managers and agency supervisors and developing proposed model/strategy. (2013)
  • Development of agent selection criteria in Uganda funded by Opportunity Bank Uganda Limited: Conducting primary research through focus group discussions with the customers to understand criteria for preferred agents, rationale and current challenges. (2013)
  • Design of agent network framework and assessment of alternatives in Nepal for MNepal Private Limited, funded by International finance Corporation: Support MNepal’s team (board and management) to arrive at their optimal business model, beyond their role of technology service provider. (2013)
Before joining MicroSave, Venkat worked for BASIX group, where he was responsible for providing technical assistance for setting up and streamlining of microfinance operations of MFIs and CBOs. Venkat holds a Masters in Business Administration from the Institute of Management Education, Pune.