MicroSave Consulting or MSC is the world’s local expert in financial, economic, and social inclusion in the digital age. We work with participants in digital ecosystems to drive the agenda of inclusion for everyone.

Our roster of over 190 staff members provides market-led insights, dependable expertise, and useful advice across a wide variety of fields. We take pride in sharing our on-ground lessons with the community to enable knowledge transfer and to build discussions on key topics. With our time-tested inputs, our clients are able to seize the digital opportunity, address the mass market, and future-proof their operations.

Posts by MSC

Improving the Efficiency of Agent Networks

In this video Aleeda Fazal, Head of Mobile Commerce, Sicap, shares the inner workings of an agent network and talks about the different strategies that has been used to create world’s successful agent networks. She explains the challenges agents face in delivering the mobile banking services and what measures can be taken to improvise the […]

Are Banks and Microfinance Institutions Natural Partners in Financial Inclusion?

This report presents the case of MFIs as one potentially viable channel with which banks can collaborate to reach the base of the pyramid market more economically. It also details the top strategic and operational choices that MFIs need to make before they function as a BC as well as the way forward.

E/M-Banking Booklet: Volume IV

The E/M-Banking Volume IV is the eighth publication under the (OPE) Series. This compendium examines aspects of costing and pricing of financial services from the perspective of users, intermediaries and banks.

Cost and willingness to pay in Rajasthan

This multi-region study focuses specifically on the services business correspondents provide in rural areas – and whether or not this particular customer segment thinks the greater convenience and other potential benefits are worth paying for.

Cost and willingness to pay in Uttar Pradesh

This multi-region study focuses specifically on the services business correspondents provide in rural areas – and whether or not this particular customer segment thinks the greater convenience and other potential benefits are worth paying for.

Cost and willingness to pay in Tamil Nadu

This multi-region study focuses specifically on the services business correspondents provide in rural areas – and whether or not this particular customer segment thinks the greater convenience and other potential benefits are worth paying for.

Credit Unions as World-Class Microfinance Providers Part 1

In this video series-1, MicroSave discusses the Credit unions that play a pivotal role in providing access to financial services to the base of the pyramid. The credit union movement is based on savings mobilisation as the foundation of microfinance. Here, MicroSave looks at the lessons from one of the most successful credit union systems […]

Credit Unions as World-Class Microfinance Providers Part 3

In this video series-3, a member of Cooperative UPA, Guatemala, discusses the advantages of doing business with the credit union. Talking about her experience, Laura shares her growth story and how the loans have helped her to expand her ice-cream business. Concurrently, she talks about her savings and how the UPA has helped her to […]