{"id":3334,"date":"2019-10-14T21:11:08","date_gmt":"2019-10-14T19:11:08","guid":{"rendered":"https:\/\/www.microsave.net\/fr\/?p=3334"},"modified":"2024-05-22T15:41:22","modified_gmt":"2024-05-22T10:11:22","slug":"les-reseaux-dagents-performants","status":"publish","type":"post","link":"https:\/\/www.microsave.net\/fr\/blog\/2019\/10\/14\/les-reseaux-dagents-performants\/","title":{"rendered":"Les r\u00e9seaux d&#8217;agents performants"},"content":{"rendered":"<h3>Les r\u00e9seaux d&#8217;agents performants<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-3335\" src=\"https:\/\/www.microsave.net\/fr\/wp-content\/uploads\/2024\/02\/agents-network.jpg\" alt=\"\" width=\"800\" height=\"366\" \/><\/p>\n<p><em>F\u00e9vrier 2017<\/em><\/p>\n<p>Il n\u2019existe pas de d\u00e9finition universelle d\u2019un r\u00e9seau d\u2019agents \u00ab\u00a0performant\u00a0\u00bb. Les r\u00e9seaux d\u2019agents sont avant tout un instrument qui permet aux prestataires de r\u00e9aliser leurs objectifs dans le domaine des services financiers digitaux. Ces services prennent de multiples formes, qui r\u00e9pondent \u00e0 autant d\u2019objectifs diff\u00e9rents, de la mont\u00e9e en gamme des clients des op\u00e9rateurs de r\u00e9seau mobile (ORM) vers des services financiers \u00e0 la d\u00e9congestion des agences bancaires ou \u00e0 la cr\u00e9ation d\u2019une enseigne commerciale.<\/p>\n<p>Il existe n\u00e9anmoins un r\u00e9seau d\u2019agent mieux adapt\u00e9 \u00e0 chaque type de service. En partant d\u2019une proposition de valeur clairement d\u00e9finie et d\u2019une bonne connaissance de la concurrence, les prestataires de services financiers digitaux ont la possibilit\u00e9 de mettre en place un r\u00e9seau d\u2019agents qui les aidera \u00e0 r\u00e9aliser leurs objectifs, en ayant les bons agents au bon endroit avec une assistance adapt\u00e9e pour d\u00e9velopper et servir une client\u00e8le fid\u00e9lis\u00e9e.<\/p>\n<p>En bref, il existe de nombreuses formes de r\u00e9ussite. Cette publication pr\u00e9sente le syst\u00e8me <em>Helix<\/em> d\u2019analyse de la performance dans cet environnement complexe\u00a0: une approche flexible, qui permet aux gestionnaires de r\u00e9seaux comme aux chercheurs de mesurer les six dimensions du succ\u00e8s des r\u00e9seaux d\u2019agents de mani\u00e8re \u00e0 pouvoir comparer \u00e9quitablement des services similaires.<\/p>\n<button class=\"simplefavorite-button\" data-postid=\"3334\" data-siteid=\"1\" data-groupid=\"1\" data-favoritecount=\"0\" style=\"box-shadow:none;-webkit-box-shadow:none;-moz-box-shadow:none;background-color:#ffffff;border-color:#5a5a5a;color:#ffffff;\"><i class='fa fa-bookmark-o unfavorite'><\/i><\/button>","protected":false},"excerpt":{"rendered":"<p>Cette publication pr\u00e9sente le syst\u00e8me Helix d\u2019analyse de la performance d&#8217;un r\u00e9seau d&#8217;agent : une approche flexible, qui permet aux gestionnaires de r\u00e9seaux comme aux chercheurs de mesurer les six dimensions du succ\u00e8s des r\u00e9seaux d\u2019agents de mani\u00e8re \u00e0 pouvoir comparer \u00e9quitablement des services similaires.<\/p>\n","protected":false},"author":1031,"featured_media":41058,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[5452],"tags":[],"region":[5530,5519],"class_list":["post-3334","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-rapports","post_theme-banque-services-financiers-et-assurance-bfsi","post_theme-inclusion-financiere","resource_type-rapport","region-afrique-de-lest","region-asie-du-sud"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Les r\u00e9seaux d&#039;agents performants - MicroSave Consulting (MSC)<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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