{"id":195,"date":"2019-03-19T18:08:15","date_gmt":"2019-03-19T17:08:15","guid":{"rendered":"https:\/\/www.microsave.net\/helix-institute\/?page_id=195"},"modified":"2025-11-08T13:59:32","modified_gmt":"2025-11-08T10:59:32","slug":"digital-credit-managing-risk-and-achieving-scale","status":"publish","type":"page","link":"https:\/\/www.microsave.net\/helix-institute\/digital-credit-managing-risk-and-achieving-scale\/","title":{"rendered":"Digital Credit: Managing Risk and Achieving Scale"},"content":{"rendered":"<p>[vc_row type=&#8221;vc_default&#8221; gap=&#8221;30&#8243; css=&#8221;.vc_custom_1750160983822{margin-top: -50px !important;}&#8221; el_class=&#8221;course-inner-section&#8221;][vc_column][vc_row_inner gap=&#8221;35&#8243; css=&#8221;.vc_custom_1553014471337{margin-top: 0px !important;}&#8221;][vc_column_inner][vc_column_text css=&#8221;.vc_custom_1553018004954{margin-top: 30px !important;margin-bottom: 5px !important;padding-bottom: 0px !important;}&#8221;]<\/p>\n<h6><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-619\" src=\"https:\/\/www.microsave.net\/helix-institute\/wp-content\/uploads\/2019\/02\/aper\u00e7u-300x300.png\" alt=\"\" width=\"40\" height=\"40\" \/>Course at a glance<\/h6>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1695361423040{margin-top: 10px !important;}&#8221;]A key driver of financial inclusion is access to finance. Digital platforms have been used as a channel to drive access. In the recent past, the emergence of innovative financial products like digital credit has allowed many people in emerging markets to access credit. The uptake of digital credit has risen significantly due to the ease of access and quick turnaround.<\/p>\n<p style=\"text-align: justify;\">However, in mature markets, concerns such as lack of product differentiation and poor portfolio quality demands a re-think on how best to design and deliver digital credit. The course on digital credit covers the nuances of designing and delivering digital credit to achieve scale while managing associated risks. We have developed this course based on cutting-edge operational insights collected from our experience working with financial institutions that implement digital credit in emerging economies.<\/p>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1553018264276{margin-top: 30px !important;margin-bottom: 5px !important;padding-bottom: 0px !important;}&#8221;]<\/p>\n<h6><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-630\" src=\"https:\/\/www.microsave.net\/helix-institute\/wp-content\/uploads\/2019\/02\/interet-300x300.png\" alt=\"\" width=\"40\" height=\"40\" \/>Why this training?<\/h6>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1695361479392{margin-top: 10px !important;}&#8221;]Identify business opportunities for digital credit in your markets:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-696\" src=\"https:\/\/www.microsave.net\/helix-institute\/wp-content\/uploads\/2019\/03\/bullet-300x300.png\" alt=\"\" width=\"20\" height=\"20\" \/><\/p>\n<p>Explore access, usage, financial behaviors, segments, and credit needs of the target clientele for digital credit<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-696\" src=\"https:\/\/www.microsave.net\/helix-institute\/wp-content\/uploads\/2019\/03\/bullet-300x300.png\" alt=\"\" width=\"20\" height=\"20\" \/><\/p>\n<p>Assess and understand the needs for operational systems and partnerships necessary to deliver digital credit successfully<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-696\" src=\"https:\/\/www.microsave.net\/helix-institute\/wp-content\/uploads\/2019\/03\/bullet-300x300.png\" alt=\"\" width=\"20\" height=\"20\" \/><\/p>\n<p>Formulate and implement risk management strategy for emerging risks with digital credit<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-696\" src=\"https:\/\/www.microsave.net\/helix-institute\/wp-content\/uploads\/2019\/03\/bullet-300x300.png\" alt=\"\" width=\"20\" height=\"20\" \/><\/p>\n<p>Augment marketing and communication strategies to digital credit customers using behavioral levers and forward-thinking communication strategies[\/vc_column_text][vc_single_image image=&#8221;160&#8243; img_size=&#8221;full&#8221;][vc_column_text css=&#8221;.vc_custom_1553018275516{margin-top: 30px !important;margin-bottom: 5px !important;padding-bottom: 0px !important;}&#8221;]<\/p>\n<h6><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-622\" src=\"https:\/\/www.microsave.net\/helix-institute\/wp-content\/uploads\/2019\/02\/cible-300x300.png\" alt=\"\" width=\"40\" height=\"40\" \/>Who should attend?<\/h6>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;10px&#8221;][vc_column_text]The course is targeted to senior- and middle-level managers of financial institutions that are\/or are planning to offer digital credit products. The course is relevant to specialized digital credit functions and other functions that lend support to digital credit operations, such as operations, marketing, and risk. The course is relevant to the regulators and policymakers concerned about data security and privacy, digital footprint, digital identity, customer protection, and responsible lending.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_column_text css=&#8221;.vc_custom_1553018355043{margin-bottom: 5px !important;padding-bottom: 0px !important;}&#8221;]<\/p>\n<h6><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-627\" src=\"https:\/\/www.microsave.net\/helix-institute\/wp-content\/uploads\/2019\/02\/contenu.png\" alt=\"\" width=\"40\" height=\"40\" \/>Topics covered<\/h6>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;15px&#8221;][vc_column_text]<img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-696\" src=\"https:\/\/www.microsave.net\/helix-institute\/wp-content\/uploads\/2019\/03\/bullet-300x300.png\" alt=\"\" width=\"20\" height=\"20\" \/><\/p>\n<p>Introduction to digital credit and assessment of opportunities<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-696\" src=\"https:\/\/www.microsave.net\/helix-institute\/wp-content\/uploads\/2019\/03\/bullet-300x300.png\" alt=\"\" width=\"20\" height=\"20\" \/><\/p>\n<p>Emerging models for digital credit<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-696\" src=\"https:\/\/www.microsave.net\/helix-institute\/wp-content\/uploads\/2019\/03\/bullet-300x300.png\" alt=\"\" width=\"20\" height=\"20\" \/><\/p>\n<p>Data analytics, credit scoring, and risk modeling<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-696\" src=\"https:\/\/www.microsave.net\/helix-institute\/wp-content\/uploads\/2019\/03\/bullet-300x300.png\" alt=\"\" width=\"20\" height=\"20\" \/><\/p>\n<p>Product development for digital credit<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-696\" src=\"https:\/\/www.microsave.net\/helix-institute\/wp-content\/uploads\/2019\/03\/bullet-300x300.png\" alt=\"\" width=\"20\" height=\"20\" \/><\/p>\n<p>Risk and consumer protection for digital credit<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-696\" src=\"https:\/\/www.microsave.net\/helix-institute\/wp-content\/uploads\/2019\/03\/bullet-300x300.png\" alt=\"\" width=\"20\" height=\"20\" \/><\/p>\n<p>Marketing and communication for digital credit[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1757588743174{margin-top: 25px !important;margin-bottom: 5px !important;padding-bottom: 0px !important;}&#8221;]<\/p>\n<h6><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-36 alignleft\" src=\"https:\/\/www.microsave.net\/helix-institute\/wp-content\/uploads\/2019\/03\/temoignage-300x300.png\" alt=\"\" width=\"40\" height=\"40\" srcset=\"https:\/\/www.microsave.net\/helix-institute\/wp-content\/uploads\/2019\/03\/temoignage-300x300.png 300w, https:\/\/www.microsave.net\/helix-institute\/wp-content\/uploads\/2019\/03\/temoignage-150x150.png 150w, https:\/\/www.microsave.net\/helix-institute\/wp-content\/uploads\/2019\/03\/temoignage.png 337w\" sizes=\"(max-width: 40px) 100vw, 40px\" \/>Testimonials from past participants<\/h6>\n<p>[\/vc_column_text][vc_row_inner css=&#8221;.vc_custom_1757588737563{margin-top: 30px !important;}&#8221; el_class=&#8221;course-testimonial-section&#8221;][vc_column_inner]<div id=\"ult-carousel-147320823569d6d55b1b9c1\" class=\"ult-carousel-wrapper   ult_horizontal\" data-gutter=\"15\" data-rtl=\"false\" ><div class=\"ult-carousel-177255231669d6d55b1b870 \" >[vc_column_text]<\/p>\n<p style=\"text-align: center;\"><em><span style=\"font-weight: 400;\">&#8220;All banks should start with this training before embarking on Agency banking so that the team members are clear on strategy, resources and systems to use. This will reduce the time to market as team members will be clear on what to do.&#8221;<\/span><\/em><\/p>\n<p style=\"text-align: center;\"><b>Patricia<\/b> | Ecobank Zimbabwe<\/p>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\"><em>&#8220;The training highlighted the importance of team work. Every area fit in well in operationalizing Agency Banking model. It made me realize the shared responsibility of all parties involved, be it The Agents, the bank Agent Banking staff, Technology or ANM or aggregating partners, Operations staff and Control units alike.&#8221;\u00a0<\/em><\/span><\/p>\n<p style=\"text-align: center;\"><b>Effie Gray <\/b>| Ecobank Transnational Inc.<\/p>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><em><span style=\"font-weight: 400;\">&#8220;Well-structured training that provides the foundations for MFIs to identify and leverage opportunities related to DFS. Thank you! &#8221;\u00a0<\/span><\/em><\/p>\n<p style=\"text-align: center;\"><b>Mauren Devolder<\/b><b> | <\/b>IFC \u2013 Mexico<\/p>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\"><em>&#8220;The risk and fraud training in DFS is fundamental for any risk manager and any business that has financial inclusion as one of its strategic objectives as it equips the participants with practical ways to implement both short and long term skills to guard against risks in DFS.&#8221;<\/em><\/span><\/p>\n<p style=\"text-align: center;\"><b>Catherine Amai <\/b>| Stanbic \u2013 Uganda<\/p>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\"><em>&#8220;The facilitators had in-depth knowledge about the course; they were able to provide relevant answers to questions asked. Excellent course, very informative and well delivered by an excellent and knowledgeable faculty in the field of DFS.&#8221;<\/em><\/span><\/p>\n<p style=\"text-align: center;\"><b>Ehigiamusoe Lilian <\/b>| Lapo MFB \u2013 Nigeria<\/p>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><em>&#8220;The training gave me a better insight and understanding of customer needs, segmentation and marketing communication. I am confident that there will be a positive change in the usage of our DFS product going forward.&#8221;\u00a0<\/em><\/p>\n<p style=\"text-align: center;\"><strong>Abimbola Agbejule<\/strong>\u00a0| Wema Bank \u2013 Nigeria<\/p>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><em>&#8220;What I liked most was how practical the lessons were made. It really drove the message home. A deeper understanding of the customer journey is a key take away for me.&#8221;<\/em><\/p>\n<p style=\"text-align: center;\"><strong>Frederick Attigah<\/strong> | Tigo Ghana<\/p>\n<p>[\/vc_column_text]<\/div><\/div>\t\t\t<script type=\"text\/javascript\">\n\t\t\t\tjQuery(document).ready(function ($) {\n\t\t\t\t\tif( typeof jQuery('.ult-carousel-177255231669d6d55b1b870').slick == \"function\"){\n\t\t\t\t\t\t$('.ult-carousel-177255231669d6d55b1b870').slick({dots: true,autoplay: true,autoplaySpeed: 15000,speed: 1000,infinite: true,arrows: true,nextArrow: '<button type=\"button\" role=\"button\" aria-label=\"Next\" style=\"color:#049eb6; font-size:20px;\" class=\"slick-next default\"><i class=\"ultsl-arrow-right6\"><\/i><\/button>',prevArrow: '<button type=\"button\" role=\"button\" aria-label=\"Previous\" style=\"color:#049eb6; font-size:20px;\" class=\"slick-prev default\"><i class=\"ultsl-arrow-left6\"><\/i><\/button>',slidesToScroll:1,slidesToShow:1,swipe: true,draggable: true,touchMove: true,pauseOnHover: true,pauseOnFocus: false,responsive: [\n\t\t\t\t\t\t\t{\n\t\t\t\t\t\t\t  breakpoint: 1026,\n\t\t\t\t\t\t\t  settings: {\n\t\t\t\t\t\t\t\tslidesToShow: 1,\n\t\t\t\t\t\t\t\tslidesToScroll: 1,  \n\t\t\t\t\t\t\t  }\n\t\t\t\t\t\t\t},\n\t\t\t\t\t\t\t{\n\t\t\t\t\t\t\t  breakpoint: 1025,\n\t\t\t\t\t\t\t  settings: {\n\t\t\t\t\t\t\t\tslidesToShow: 1,\n\t\t\t\t\t\t\t\tslidesToScroll: 1\n\t\t\t\t\t\t\t  }\n\t\t\t\t\t\t\t},\n\t\t\t\t\t\t\t{\n\t\t\t\t\t\t\t  breakpoint: 760,\n\t\t\t\t\t\t\t  settings: {\n\t\t\t\t\t\t\t\tslidesToShow: 1,\n\t\t\t\t\t\t\t\tslidesToScroll: 1\n\t\t\t\t\t\t\t  }\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t],pauseOnDotsHover: true,customPaging: function(slider, i) {\n                   return '<i type=\"button\" style= \"color:#2b3e79;\" class=\"ultsl-record\" data-role=\"none\"><\/i>';\n                },});\n\t\t\t\t\t}\n\t\t\t\t});\n\t\t\t<\/script>\n\t\t\t[\/vc_column_inner][\/vc_row_inner]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">#default-btn-55f5a52c8ff785ffddbd488d23ba8425 > i {\n  font-size: 11px;\n}\n#default-btn-55f5a52c8ff785ffddbd488d23ba8425 * {\n  vertical-align: middle;\n}\n<\/style><div class=\"btn-align-center\"><a href=\"https:\/\/www.microsave.net\/helix-institute\/contact-us\/\" class=\"default-btn-shortcode dt-btn dt-btn-l  vc_custom_1702037791532\" id=\"default-btn-55f5a52c8ff785ffddbd488d23ba8425\"><span>Contact us<\/span><\/a><\/div>[vc_row_inner css=&#8221;.vc_custom_1551137930367{margin-top: 50px !important;}&#8221;][vc_column_inner][vc_column_text css=&#8221;.vc_custom_1554563733736{margin-bottom: 5px !important;padding-bottom: 0px !important;}&#8221;]<\/p>\n<h6>Our general trainings<\/h6>\n<p>[\/vc_column_text]<div class=\"hr-thin style-line hr-left\" style=\"width: 5%;border-color: #049eb5;border-top-width: 4px;\"><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner css=&#8221;.vc_custom_1750161005316{margin-top: 40px !important;}&#8221; 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css_animation=&#8221;fadeIn&#8221; link=&#8221;https:\/\/www.microsave.net\/helix-institute\/digital-transformation-for-financial-institutions\/&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;157&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; style=&#8221;vc_box_rounded&#8221; onclick=&#8221;custom_link&#8221; css_animation=&#8221;fadeIn&#8221; link=&#8221;https:\/\/www.microsave.net\/helix-institute\/optimising-your-dfs-agent-network\/&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;153&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; style=&#8221;vc_box_rounded&#8221; onclick=&#8221;custom_link&#8221; css_animation=&#8221;fadeIn&#8221; link=&#8221;https:\/\/www.microsave.net\/helix-institute\/digital-credit-managing-risk-and-achieving-scale\/&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;1062&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; style=&#8221;vc_box_rounded&#8221; onclick=&#8221;custom_link&#8221; css_animation=&#8221;fadeIn&#8221; link=&#8221;https:\/\/www.microsave.net\/helix-institute\/designing-and-implementing-innovative-solutions\/&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;293&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; style=&#8221;vc_box_rounded&#8221; onclick=&#8221;custom_link&#8221; css_animation=&#8221;fadeIn&#8221; link=&#8221;https:\/\/www.microsave.net\/helix-institute\/rethinking-marketing-for-d%E2%80%8Bigital-finance\/&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;552&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; style=&#8221;vc_box_rounded&#8221; onclick=&#8221;custom_link&#8221; css_animation=&#8221;fadeIn&#8221; link=&#8221;https:\/\/www.microsave.net\/helix-institute\/business-correspondents-bcs-in-the-indian-banking-scenario\/&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner el_class=&#8221;courses-box&#8221;][vc_column_inner width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;860&#8243; 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gap=&#8221;30&#8243; css=&#8221;.vc_custom_1750160983822{margin-top: -50px !important;}&#8221; el_class=&#8221;course-inner-section&#8221;][vc_column][vc_row_inner gap=&#8221;35&#8243; css=&#8221;.vc_custom_1553014471337{margin-top: 0px !important;}&#8221;][vc_column_inner][vc_column_text css=&#8221;.vc_custom_1553018004954{margin-top: 30px !important;margin-bottom: 5px !important;padding-bottom: 0px !important;}&#8221;] Course at a glance [\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1695361423040{margin-top: 10px !important;}&#8221;]A key driver of financial inclusion is access to finance. Digital platforms have been used as a channel to drive access. In the recent past, the emergence of innovative financial&hellip;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"acf":[],"_links":{"self":[{"href":"https:\/\/www.microsave.net\/helix-institute\/wp-json\/wp\/v2\/pages\/195"}],"collection":[{"href":"https:\/\/www.microsave.net\/helix-institute\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.microsave.net\/helix-institute\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.microsave.net\/helix-institute\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.microsave.net\/helix-institute\/wp-json\/wp\/v2\/comments?post=195"}],"version-history":[{"count":12,"href":"https:\/\/www.microsave.net\/helix-institute\/wp-json\/wp\/v2\/pages\/195\/revisions"}],"predecessor-version":[{"id":1351,"href":"https:\/\/www.microsave.net\/helix-institute\/wp-json\/wp\/v2\/pages\/195\/revisions\/1351"}],"wp:attachment":[{"href":"https:\/\/www.microsave.net\/helix-institute\/wp-json\/wp\/v2\/media?parent=195"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}