{"id":544,"date":"2022-05-03T10:00:52","date_gmt":"2022-05-03T07:00:52","guid":{"rendered":"https:\/\/www.microsave.net\/helix-institute\/?page_id=544"},"modified":"2025-10-08T15:26:55","modified_gmt":"2025-10-08T12:26:55","slug":"business-correspondents-bcs-in-the-indian-banking-scenario","status":"publish","type":"page","link":"https:\/\/www.microsave.net\/helix-institute\/business-correspondents-bcs-in-the-indian-banking-scenario\/","title":{"rendered":"Business correspondents (BCs) in the Indian banking scenario"},"content":{"rendered":"

[vc_row type=”vc_default” gap=”30″ css=”.vc_custom_1750162174453{margin-top: -50px !important;}” el_class=”course-inner-section”][vc_column][vc_column_text css=”.vc_custom_1652860468475{margin-top: 30px !important;margin-bottom: 15px !important;padding-bottom: 0px !important;}”]<\/p>\n

\"\"Course at a glance<\/h6>\n

[\/vc_column_text][vc_row_inner][vc_column_inner width=”1\/2″][vc_column_text]Interest in agent banking continues to soar across emerging markets. Financial institutions see this as a way to grow and serve their customer base cost-effectively beyond the coverage offered by bank branches.<\/p>\n

The Government of India and the Reserve Bank of India have taken several initiatives to enhance financial inclusion over the years. Business correspondents (BCs) play a vital role in this endeavor. Agent banking involves contracting established businesses to offer financial services on a financial institution\u2019s behalf to the banked, under-banked, and unbanked population. They need to receive a suitable level of knowledge to become more effective. In 2018, The Reserve Bank of India mandated all agents to pass the Indian Institute of Banking and Finance (IIBF) BC\/BF examination. This certification permits agents to serve products, such as insurance and loans. The examination tests BC agents on the basics of banking, cash flow, and agri-based credit products, among other areas.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/2″][vc_video link=”https:\/\/youtu.be\/j02o9liDTas”][\/vc_column_inner][\/vc_row_inner][vc_column_text]This course is available on our learning management system (LMS). We create prerequisites to ensure the learner undergoes all assigned modules. They cannot clear the course until they complete all the course requirements. Our LMS offers a discussion forum for learners to share ideas with their fellow learners. This course also includes practice questions and a glossary to help agents gain clarity and support to help clear the exam. The end of each module offers learners a quiz to track their\u00a0progress.[\/vc_column_text][vc_row_inner gap=”35″ css=”.vc_custom_1742460991843{margin-top: 0px !important;}” el_class=”why-this-box”][vc_column_inner][vc_column_text css=”.vc_custom_1744015879461{padding-bottom: 0px !important;}”]<\/p>\n

\"\"Why this training?<\/h6>\n

[\/vc_column_text][vc_column_text css=”.vc_custom_1759926404901{margin-top: 10px !important;}”]Approximately 100,000 agents attempt the IIBF BC\/BF exams annually\u2014many of them fail. In 2019-20<\/a> and 2020-21, out of the 97,169 agents that gave the exam, around 32,949 (34%<\/strong>) failed the exam, even after several attempts.<\/p>\n

We used an agent-centric process to develop easy-to-use training content to design this course. The content encapsulates the IIBF BC\/BF course syllabus in the form of videos. This self-paced training course has increased the percentage of agents who cleared the examination. Our\u00a0intervention\u00a0<\/strong>with two service providers reduced the failure rate by 20%, resulting in 86% of agents passing the exam<\/strong>.<\/p>\n

By taking this course, learners can understand:<\/p>\n

\"\"The roles and functions of banks<\/p>\n

\"\"<\/p>\n

Basics of banking operations and procedures<\/p>\n

\"\"<\/p>\n

The role and function of BC or BFs<\/p>\n

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Financial advisory and counseling and<\/p>\n

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Flagship financial products like Prime Minister Jan Dhan Yojana (PMJDY) and Atal Pension Yojana (APY)[\/vc_column_text][vc_column_text css=”.vc_custom_1553018275516{margin-top: 30px !important;margin-bottom: 5px !important;padding-bottom: 0px !important;}”]<\/p>\n

\"\"Who should attend?<\/h6>\n

[\/vc_column_text][vc_empty_space height=”10px”][vc_column_text]This course is designed for business correspondents who will appear for the IIBF examination or seek to start their journey as a BC to bridge the financial inclusion gap in India.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=”15px”]