Specialist – Payments and Distribution
Job type
Full time
Job Summary

The Specialist is responsible for contributing to the achievement of MSC’s objectives by delivering exemplary client work and supporting the development of the Practice Group/ Domain she/he is part of.

Essential Skills

Understanding of local market to have the context of the DFS and fintechs and the large complex multi-country programs and project management.



Business Development

  • Assist in identification, communication and negotiation of business opportunities
  • Build relationships with existing and potential clients
  • Take initiatives to develop and enhance communication with clients to strengthen client relationship
  • Develop and submit proposals to generate business – particularly for the Domain/ Practice Group s/he leads or is part of
  • Represent MSC at conferences, workshops etc.
  • Author /Co-author of thematic publications capturing innovative ideas /new trends, future of the sector etc.
  • Actively engage in Marketing Activities and participate in Digital Media dialogues linking MSC work and Publications.

Human Capital Development

  • Conduct “Quality of Delivery”/Feedback assessments with team members after assignment execution in line with the quality control guidelines
  • Assist and support development of other staff by providing guidance and advice where appropriate.
  • Share knowledge with staff and create opportunities for mentoring.

Business Execution

  • Lead the planning, implementation of assignments involving project teams within one PG or Domain
  • Lead assignment set-up and de-briefing meetings for allocated assignments
  • Lead assignments as allocated
  • Quality control training courses delivered, research papers prepared, a curriculum developed and technical assistance provided to clients
  • Conduct final quality control reviews of and sign off on reports/documents for delivery to clients
  • Conduct “Client Feedback” calls after the completion of assignments
  • Contribute to the development of MicroSave’s toolkits and other publications

Qualifications and Competencies:

Academic/ professional qualifications:

  • Degree in Banking/Business Administration/Accounting/Economics or related field
  • Other relevant professional qualifications in line with areas of specialisation


  • At least 9-14 years’ experience in Banking or Microfinance or relevant experience
  • Extensive experience with the delivery of technical assistance programmes
  • Understanding of local market to have context of the DFS and fintechs
  • Understanding of the large complex multi-country programs and project management
  • Experience in managing in multi-client projects with focus on outcomes within the budget and other constraints
  • Wide experience on live research and consulting projects, mainly in Bangladesh. Additional experience in other countries are desirable.
  • Ability to write, build on learning agenda, and present to the various stakeholders
  • Ability to connect and persuade at CXO level across a variety of organizations

Skills and competencies:

  • Ability to lead assignments involving diverse project teams and to work with minimal supervision
  • Ability to develop client relationships and win business
  • Ability to develop and implement training programmes
  • Proficient in Microsoft Word, Excel and Power point
  • A strong field orientation and proven inter personal skills
  • Leadership skills, decision-making skills, problem-solving skills, people-management skills
  • Excellent spoken and written English – particularly for documenting the progress of Microfinance programmes
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