Venkat’s areas of expertise include project management, formulation of strategic plans, agency channel development, scoping and segmentation, customer-centric product development, and process design. Venkat specializes in financial inclusion indicators development for central banks, agent network management, market research, pilot testing and rollout, business projections, SME finance, internal audit and controls, risk management, staff incentive schemes, and training.
Before joining MSC, Venkat worked for BASIX group, where he was responsible for providing technical assistance to set up and streamline microfinance operations of microfinance institutions and community-based organizations. He is fluent in English, Hindi, and Telugu. Venkat holds a Masters in Business Administration and is a certified expert in SME finance.