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Agent Selection and Onboarding - Projects

Ethiopia Training and Capacity Building for Humanitarian Cash and Voucher Assistance

Ethiopia Training and Capacity Building for Humanitarian Cash and Voucher Assistance

Market landscape for agent lending and recruitment

Market landscape for agent lending and recruitment

Setting up the network of MONEA agents for MediaSoft/BMS

Setting up the network of MONEA agents for MediaSoft/BMS

Full and successful implementation of the third-party agent network for CAURIE MFI

Full and successful implementation of the third-party agent network for CAURIE MFI

Agency banking for Centenary Bank in Uganda, Strategy and business case for agency banking

Agency banking for Centenary Bank in Uganda, Strategy and business case for agency banking

Agent network accelerator studies

Agent network accelerator studies

Resources

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Breaking barriers: A study on female cash-in cash-out (CICO) agents and their potential to drive financial inclusion

Breaking barriers: A study on female cash-in cash-out (CICO) agents and their potential to drive financial inclusion
Mar 21, 2025
Investing with heart and wisdom: Strategic amplification of female agency frontlines

Investing with heart and wisdom: Strategic amplification of female agency frontlines
Mar 18, 2025
Financial Freedom at the Last Mile: The Sathi Network – MicroSave Consulting (MSC)

Financial Freedom at the Last Mile: The Sathi Network – MicroSave Consulting (MSC)
Oct 8, 2024
Breaking barriers: A study on female cash-in cash-out (CICO) agents and their potential to drive financial inclusion

Breaking barriers: A study on female cash-in cash-out (CICO) agents and their potential to drive financial inclusion
Mar 21, 2025
State of the agent network in Indonesia: Agent Network Accelerator (ANA) Research – 2023

State of the agent network in Indonesia: Agent Network Accelerator (ANA) Research – 2023
May 6, 2024
Mobile Money agents: Sustainability in a digital era – Findings from Mozambique

Mobile Money agents: Sustainability in a digital era – Findings from Mozambique
Nov 29, 2022
Financial Freedom at the Last Mile: The Sathi Network – MicroSave Consulting (MSC)

Financial Freedom at the Last Mile: The Sathi Network – MicroSave Consulting (MSC)
Oct 8, 2024
Re-imagining Agent Network Management – What Have We Learnt?

Re-imagining Agent Network Management – What Have We Learnt?
Jun 23, 2017
Agency Banking at the Frontier

Agency Banking at the Frontier
May 7, 2017
Highlights of the webinar on “Catalytic interventions for better CICO management”

Highlights of the webinar on “Catalytic interventions for better CICO management”
Jun 2, 2022
Digitizing Refugee Payments in Zambia – Meheba 2018

Digitizing Refugee Payments in Zambia – Meheba 2018
May 17, 2022
Building agent trust among customers

Building agent trust among customers
May 5, 2022
Investing with heart and wisdom: Strategic amplification of female agency frontlines

Investing with heart and wisdom: Strategic amplification of female agency frontlines
Mar 18, 2025
Using a behavioral lens to develop training and marketing tools to enable agents to sell non-CICO (cash-in and cash-out) use cases in India – MicroSave Consulting (MSC)

Using a behavioral lens to develop training and marketing tools to enable agents to sell non-CICO (cash-in and cash-out) use...
Sep 18, 2024
“Train me like this”: Lessons from a pilot with CDOT and JRGB on CICO agent training

“Train me like this”: Lessons from a pilot with CDOT and JRGB on CICO agent training
Feb 3, 2022
Transforming cash in/cash out – Leveraging the potential of female agents

Transforming cash in/cash out – Leveraging the potential of female agents
May 18, 2022