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What we do
MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.
Today, we work with governments, banks, telecommunication companies, and third-party service providers across Asia and Africa.
We offer strategic and operational advice and help implement programs using insights from meticulous field-based research that is rooted in a deep understanding of clients, their needs, perceptions, aspirations, and behavior.
We facilitate transformations, support strategy and implementation, uncover insights, and improve efficiency to create impact. Our advisory services help our clients achieve sustainable performance improvements and unlock enduring value.
What's new
Our COVID-19 response
While COVID-19 left an impact around the whole world, its effects were particularly devastating for poor communities. During this difficult time, we at MSC renewed our commitment to the poor and the marginalized and responded to the crisis through our research.
Learn more26.29 million+ clients reached through COVID-19 comic books
1 million+ lives improved through policy inputs in India
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Agriculture and food systems
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Banking, financial services, insurance (BFSI)
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Climate change
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Digital and FinTech
Our brands
The Helix Institute at MSC is our training arm. Our training courses in English and French are particularly designed to equip industry practitioners with strategies and tools to achieve success in sustainable impact.
MI4ID is MSC’s in-house design thinking approach that combines research with real-world application. This adaptable and modular tool places the customer at the center of our work and empowers them.
Le Hub de la Finance Digitale is MSC’s public knowledge platform that curates content globally in French. The platform provides resources on training courses, events, and jobs in the Francophone markets in Sub-Saharan Africa.
Join the conversation
Let's continue to listen to Paul Makin, Director, Trouver Ltd, as he shares his thoughts on some success stories for #interoperability in developing markets in our seventh master class by @HelixInstitute here https://t.co/ReJV6xwAQo @paul_makin_me
Both Vietnam and Bangladesh have a large low-and moderate-income (#LMI) population (83% in Vietnam & 61% in Bangladesh), earning about USD 2–10 per day. Check our blog https://t.co/5QCSnhVStg to know more about the macroeconomic differences and similarities between two countries.
MSMEs in Vietnam contribute to 40% of the GDP. #COVID_19 proved devastating for the sector in 2021. How did they manage to run their businesses during the #pandemic?
Uncover the full story here https://t.co/rfBE9DbeAM
Even though #Vietnam & #Bangladesh have macro-level differences, their #LMI segments show deep commonalities in #behavioralbiases toward #financialservices.
Read our blog https://t.co/5QCSnhVStg to explore the macroeconomic and demographic differences between the two countries.
91.5% of Bangladesh's 111 million internet subscribers connect to the internet through a mobile phone. Find out how Bangladesh can fulfill their unmet need for credit as a #mobilefirst and #digitalready nation https://t.co/pbf2nHP0YD.
#DigitalBangladesh #fintechinnovation
Bangladesh faces a massive gap between the need for credit and its availability. With a largely underserved low-and-middle income market, #digitalsolutions can emerge as frugal and effective in solving this issue.
Dive deeper into the story: https://t.co/pbf2nHP0YD
#fintech
What is the current and future business case for #interoperability for different stakeholders? Paul Makin, Director, Trouver Ltd, shares his thoughts in our Master Class. Watch the full recording here https://t.co/evyGPF1AHu @paul_makin_me #DigitalTransformation
The recent amendments in the #branchless banking regulations in Indonesia allow third parties to build and manage #CICO agent networks for the service providers.
Read our blog https://t.co/sW6Bb0tPbf on the potential of third-party agent network managers in Indonesia.
#Fintech
Recent amendments in the #branchless banking regulations in #Indonesia might appear incremental. Yet, the overall impact of these regulatory changes could be significant.
Learn more about regulatory harmonization on agent banking in Indonesia here https://t.co/z9F6ZFMsZK
Simpler agent classification and greater involvement of third parties in agent network management are key highlights from the latest amendments to the #lakupandai regulations announced by #OJKIndonesia.
More on @ojkindonesia announcement here https://t.co/mjkTpgOaue
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