MSC vision video: the next 5 years
Nov 19, 2018 MSC
What we do
MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.
Today, we work with governments, banks, telecommunication companies, and third-party service providers across Asia and Africa.
We offer strategic and operational advice and help implement programs using insights from meticulous field-based research that is rooted in a deep understanding of clients, their needs, perceptions, aspirations, and behavior.
We facilitate transformations, support strategy and implementation, uncover insights, and improve efficiency and create impact. Our advisory services help our clients achieve sustainable performance improvements and unlock enduring value.
Sectors we work in
We have a strong reputation for providing high-quality, impact-oriented business consulting services to a wide range of institutions. We manage projects in over 50 developing countries.
Our clients and partners
We work with clients and partners across the globe to drive financial inclusion. We specialize in the following areas:
- Design and implementation of projects for multilaterals and governments.
- Initiatives to alleviate poverty funded by foundations and international NGOs.
- Development and implementation of strategies for companies in electronic and mobile banking services.
- Serving MFIs and other financial service providers, from start-ups to established organizations.
- Solutions to improve the capacities of companies with banking licenses, especially in digital finance.
Our network
94
Recent projects
311
Blogs
57
Presentations
671
Publications
330
Videos
Explore our brands
Latest update
Trust Busters! A dozen reasons why your potential customers do not trust your agents (particularly in rural areas)
Graham Wright, Nitish Narain and Raunak Kapoor
Feb 18, 2020
Nutrition literacy: Charting a new path forward
Neha Parakh, Puneet Khanduja, Mitul Thapliyal and Vijay Ravi
Jan 31, 2020
An apple a day may not keep the doctor away—the importance of dietary diversity
Neha Parakh, Puneet Khanduja, Mitul Thapliyal and Vijay Ravi
Jan 31, 2020
Resolving challenges for digital credit with segment-specific vulnerabilities
Wanjiku Kiarie and Olivia Obiero
Oct 1, 2019
Where are the women in the digital credit bandwagon? Lessons from Kenya
Rahul Chatterjee, Karthick Morchan and Anup Singh
Sep 23, 2019
Twitter feed
Data analytics predict agent liquidity needs. Online dashboards, mobile apps, and conversational interfaces enhance monitoring and promote closer engagement with agents. @GSMAMobileMoney https://t.co/8IG6byB7tC
#MobileMoney #AgentNetworks #digitalfinance #financialinclusion
Use of data and technology to upgrade the agent onboarding process and quality of new agents; and e-learning to make agent training more effective.
@GSMAMobileMoney https://t.co/8IG6byB7tC
#MobileMoney #AgentNetworks
#digitalfinance #financialinclusion
December 2018 saw over 3.8 million active agents and 294 million 90-day active customer accounts worldwide. @GSMAMobileMoney’s “Distribution 2.0” https://t.co/8IG6byB7tC highlights how we can make #MobileMoney #AgentNetworks more effective. #digitalfinance #financialinclusion
“Re-imagining the last mile” presents fresh ideas: ubiquitous agent outlets, white label agents, accepting eKYC documents, liquidity management processes, and platform-based agent training methods, etc. https://t.co/C8k9Ozm3LD
#AgentNetworks #digitalfinance #financialinclusion
To take agents to the next level, we need five Next Generation approaches to:
1. Policy environment, 2. Agent network management,
3. Value proposition and use-cases, 4. Processes, and
5. Support systems https://t.co/C8k9Ozm3LD #agentnetworks #digitalfinance #financialinclusion
The code of conduct developed by @MicroSave with the support of @fsduganda will focus on improving the quality and consistency of financial technology services in the #Fintech industry. #Fintalks
"The code of conduct sets out responsibilities for #Fintechs with the purpose of ensuring compliance with existing laws and regulations. @anupsinghaks speaks at the #Fintalks meeting.
#AgentNetworks: Time for change! All stakeholders, including the government, regulators, service providers, industry bodies, and others, need to catalyze radical changes in the way the “last mile” functions. https://t.co/C8k9Ozm3LD
#digitalfinance #financialinclusion
In #Bangladesh, 10% of adult women have access to #mobilemoney. Credit goes to #Bangladesh government & its #DigitalBangladesh initiative for successfully bringing women to digital platforms. @i3_program works with stakeholders to digitally include women https://t.co/C53MXjl6EX
#Micromerchants will enhance the #Financialinclusion agenda of #Bangladesh by accepting payments digitally. Learn more how @i3_program creates opportunities for #merchants to go digital and make the digital ecosystem of #Bangladesh more inclusive👉 https://t.co/jZQ93wunHG