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What we do
MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.
Today, we work with governments, banks, telecommunication companies, and third-party service providers across Asia and Africa.
We offer strategic and operational advice and help implement programs using insights from meticulous field-based research that is rooted in a deep understanding of clients, their needs, perceptions, aspirations, and behavior.
We facilitate transformations, support strategy and implementation, uncover insights, and improve efficiency to create impact. Our advisory services help our clients achieve sustainable performance improvements and unlock enduring value.
What's new
Our COVID-19 response
While COVID-19 left an impact around the whole world, its effects were particularly devastating for poor communities. During this difficult time, we at MSC renewed our commitment to the poor and the marginalized and responded to the crisis through our research.
Learn more26.29 million+ clients reached through COVID-19 comic books
1 million+ lives improved through policy inputs in India
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Agriculture and food systems
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Banking, financial services, insurance (BFSI)
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Climate change
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Digital and FinTech
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Education and skills
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Financial Inclusion Lab Cohort
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Gender equality and social inclusion (GESI)
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Governments and regulators
Our brands
The Helix Institute at MSC is our training arm. Our training courses in English and French are particularly designed to equip industry practitioners with strategies and tools to achieve success in sustainable impact.
MI4ID is MSC’s in-house design thinking approach that combines research with real-world application. This adaptable and modular tool places the customer at the center of our work and empowers them.
Le Hub de la Finance Digitale is MSC’s public knowledge platform that curates content globally in French. The platform provides resources on training courses, events, and jobs in the Francophone markets in Sub-Saharan Africa.
Join the conversation
MSC’s Edward Obiko notes in @TheEconomist, “Agents will still be needed to take cash. They also have time to diversify, perhaps by exploiting new opportunities to distribute welfare payments or sell financial products like insurance.” Read👉https://t.co/X1hMkIcPV3 to learn more.
What is impeding the growth of #MSMEs across the globe? How can ecosystem players address these challenges to spur growth in this sector?
Watch this short video📽️for answers
#MSMEFinance #MSMElending @Charlotte_Awuor @gatesfoundation @MastercardFdn
#MSMEs contribute directly to the overall development of an economy. They play a considerable role in GDP growth through increased output, value-add, & profits. Besides access to #credit, how else can we help MSMEs cross the 3-year survival rate mark? Watch this video
Currently, 40% of all #RetailTransactions in India are digital. #DigitalPayments led by #UPI are scripting India’s payment growth 📈 story, and this shift is here to stay!
Stay tuned to experience India’s unstoppable digital journey through our latest offering—#PINRails
High-level donor-led programs create an enabling environment for the delivery of nonfinancial services. Still, we believe that the effectiveness of these services increases multifold if #FSPs lead this effort. Watch our video to learn why👉https://t.co/ufQojeFw3t
#MSMEFinance
MSC has worked extensively to design nonfinancial packages for its clients in the financial sector to offer their customers.However,we realized the difficulty in creating standard packages due to contextual underpinnings & suggested recommendations.
See👉https://t.co/ufQojeFw3t
Besides access to #finance, #MSMEs need a range of capacity-building services for their growth and development, focused on enhancing the performance of a business enterprise. Watch our video for more details👉https://t.co/ufQojeFw3t #MSMElending #MSMEDay2022
Which nonfinancial support can #FSPs offer to spur business growth and guarantee sustainability for #MSMEs and consequently reduce the perceived riskiness of the sector? Listen🎧to our new podcast for some exciting insights here👉https://t.co/NKpBXeLCHl @Charlotte_Awuor
While bank #credit is the ignition that spurs business growth, nonfinancial services are the oil that will stem the engine knocks to keep the business afloat and profitable. Listen to some fascinating insights from our latest podcast here👉https://t.co/M2yJrlXlTO #MSMEDay22
🎙️@Charlotte_Awuor of MSC talks about how #FSPs need not sideline #MSMEs from access to #credit but shift the narrative by providing pillars of support, such as access to markets & business knowledge to make them more “bankable.” Listen here👉https://t.co/NKpBXeLCHl #MSMEDay22
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