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Governments are under more pressure than ever to provide basic services like reliable roads and decent healthcare. Recent advances in technology can enable governments to achieve these aims. MSC is enabling governments in Asia and Africa to unlock this potential and deliver for their people.

Our impact

Urban livelihoods

Our smart payments reform for Odisha’s urban livelihoods program, MUKTA, led to:

60%

Reduction in payment delays to beneficiaries.

30%

Reduction in the number of approvals

0

Idle funds sitting in bank accounts

Food assistance

Our reforms to the subsidy claim and settlement process for India’s food subsidy program, PDS, led to:

100%

Digital submission of cost sheets and claims

67%

Reduction in the turnaround time for issuing cost sheets and subsidy releases

Our approach

MSC is a boutique consulting firm that has, for 25 years, pushed the world towards meaningful financial, social, and economic inclusion. We develop innovative solutions in digital governance, with a focus on public financial management reform. Through technology, we aim to maximise welfare, reduce administrative burden, and enhance accountability.

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Signature projects

Urban livelihoods in Odisha

Urban livelihoods in Odisha

Urban livelihoods in Odisha

During the COVID-19 pandemic, the state government of Odisha launched a pioneering urban employment scheme, MUKTA.

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Road construction in India

Road construction in India

Road construction in India

Launched in 2000, the Pradhan Mantri Gram Sadak Yojana (PMGSY) aims to improve rural connectivity across India.

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Food assistance in India

Food assistance in India

Food assistance in India

India’s Public Distribution System (PDS) is the largest food subsidy programme in the world, benefitting over 800 million people.

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Special education in Odisha

Special education in Odisha

Special education in Odisha

The Social Security & Empowerment of Persons with Disabilities (SSEPD) department of the government of Odisha provides grant-in-aid (GiA) to schools that serve children with special needs.

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Revenue reform in Nigeria

Revenue reform in Nigeria

Revenue reform in Nigeria

The Nigeria Governor’s Forum (NGF) public finance programme launched the Digital Domestic Resource Mobilization (DDRM) workstream to transform fiscal management and public service delivery across Nigeria’s 36 states.

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PFM diagnostic in Nigeria and Uganda

PFM diagnostic in Nigeria and Uganda

PFM diagnostic in Nigeria and Uganda

India has been a pioneer in direct benefit transfer systems thanks to the expansion of financial services, digital identification, and mobile phones.

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Testimonials

Partners

Products

PFM Readiness Index-01

PFM readiness index

Over the past few decades, Governments have made tremendous progress in digitizing PFM Systems. However, there is a need to take a fresh look based on the new ideas and technologies in the PFM domain. We believe that there is a scope for applying some of these digital tools and principles to resolve the challenges in public finance in general and public expenditure in particular.
Using some of these PFM principles and relevant technology tools, MSC has created the ‘PFM Readiness Index’. The index will help decision-makers gauge the maturity of the PFM ecosystem and chart a course for reforming PFM systems, with a focus on public expenditure. The index can also act as a leading indicator to address the plumbing problems in the systems across various levels in Government.

The PFM Readiness Index rates a government system on parameters aligned to four principles: Just-in-time funding, Single source of data, Observability and De-monopolizing access to public funds and services. The rank received by a government agency on a PFM Index will provide a clearer pathway to improved accountability, lower administrative burden, and frictionless expenditure.

Smart Payment Playbook-01

Smart payment playbook

The government still struggles with loopholes in payment delivery to states and agencies that work at the last mile. The smart payments solution can enable frictionless expenditure, decrease administrative burden, and increase accountability in their payment processes. This playbook seeks to facilitate the smart payments framework’s practical applicability for various government payments, whether it is government-to-government (G2G) payments, government-to-businesses or contractors (G2B), or government-to-persons (G2P). It will allow them to identify gaps in their current processes and implement smart payments as an effective solution.

It can also be a reference for any government department that wants to automate its payment processes. Access the playbook here.

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Toolkits for digital governance

Leveraging its expertise, MSC is developing toolkits to enable policymakers and practitioners to adopt digital governance solutions. Stay tuned for more details.

Resources

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