Scaling what matters: Empowering agents with meaningful communication design
Using a behavioral lens to develop training and marketing tools to enable agents to sell non-CICO (cash-in and cash-out) use...
Are you designing a behavior change communication message to encourage the use of agent banking among the LMI women in...
“Yes I get it. Small deposits do make sense.”: Lessons from a pilot with Airtel Payments Bank on client communication
A toolbox for business correspondent agents for better customer engagement
Successful Banking Correspondents Need a Compelling Product Mix
Behavior change communication to encourage the use of agent banking among rural LMI women—Airtel Payments Bank