Grievance and Risk Management – Page 3 – Cico

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Grievance and Risk Management - Projects

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Third-Party Agent Network Managers: The Missing Element in Indonesia’s DFS Sector

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Impact of the COVID-19 pandemic on CICO agents: Senegal country report

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Assessing the efficiency of Iris authentication for BHIM Aadhaar Pay (BAP) merchants (agents)

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Idea Money

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mPESA

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UI/UX research for IPPB’s agent (GDS)

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Full and successful implementation of the third-party agent network for CAURIE MFI

Resources

Publications
Videos
Blogs
Podcasts

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Women’s agent network—the missing link in India’s financial inclusion story

17 May, 2022 Authors

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MobiSafar and Fingpay: Increasing the efficiency of AePS transactions through iris authentication

17 May, 2022 Authors

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Arth: Chatbot and audiobot for BC’s

17 May, 2022 Authors