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Training and Certification - Projects

Capacity building of postal agents (IPPB)

Capacity building of postal agents (IPPB)

Ethiopia Training and Capacity Building for Humanitarian Cash and Voucher Assistance

Ethiopia Training and Capacity Building for Humanitarian Cash and Voucher Assistance

Research for mPESA

Research for mPESA

Pathways to enhancing financial inclusion

Pathways to enhancing financial inclusion

Resources

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Breaking barriers: A study on female cash-in cash-out (CICO) agents and their potential to drive financial inclusion

Breaking barriers: A study on female cash-in cash-out (CICO) agents and their potential to drive financial inclusion
Mar 21, 2025
SATHI Evaluation report

SATHI Evaluation report
Jul 3, 2024
Empowering female agents bridging the gender gap in Bangladesh’s financial sector

Empowering female agents bridging the gender gap in Bangladesh’s financial sector
Jul 3, 2024
Breaking barriers: A study on female cash-in cash-out (CICO) agents and their potential to drive financial inclusion

Breaking barriers: A study on female cash-in cash-out (CICO) agents and their potential to drive financial inclusion
Mar 21, 2025
SATHI Evaluation report

SATHI Evaluation report
Jul 3, 2024
Empowering female agents bridging the gender gap in Bangladesh’s financial sector

Empowering female agents bridging the gender gap in Bangladesh’s financial sector
Jul 3, 2024
Digitizing Refugee Payments in Zambia – Meheba 2018

Digitizing Refugee Payments in Zambia – Meheba 2018
May 17, 2022
Course for Business Correspondents (BC) in the Indian banking scenario

Course for Business Correspondents (BC) in the Indian banking scenario
May 16, 2022
Building agent trust among customers

Building agent trust among customers
May 5, 2022
“Train me like this”: Lessons from a pilot with CDOT and JRGB on CICO agent training

“Train me like this”: Lessons from a pilot with CDOT and JRGB on CICO agent training
Feb 3, 2022
“Train me like this”: Lessons from the pilot on IIBF BC/BF certification

“Train me like this”: Lessons from the pilot on IIBF BC/BF certification
Jan 21, 2022
CICO agent training comic on Coronavirus

CICO agent training comic on Coronavirus
Jun 2, 2020