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CICO agent training comic on Coronavirus

MSC’s comic booklets on COVID-19 are illustrated narratives that build awareness among CICO agents and their customers during the pandemic. These comics feature rich visual stories to generate awareness, influence precautionary behavior, and drive the safety of agents.

The COVID-19 pandemic has brought upon us the responsibility to create awareness, influence precautionary behavior, and drive the safety of CICO agents and their customers. We have developed engaging training material for CICO agents in the form of conversational comics on COVID-19. These explain preventive measures through accessible, visual narratives and include aspects of workplace safety at the agent shop, cash handling, and ensuring customer protection. These booklets can be customized to country-specific guidelines, institutions, and customers. Feel free to share them and join us in fighting back. #staysafe

Access the French version here.

Access the English version for CICO agents in Asia here.

 

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Written by

jayan-nair

Graham Wright

Group Managing Director
jayan-nair

Ravi Kant

Senior Manager
jayan-nair

Nancy Kiarie

Senior Analyst
jayan-nair

Anant Tiwari

Manager