Lending to cash-in cash-out (CICO) agents in developing countries remains a vastly underserved market despite its investment potential. This report focuses on the agent lending landscape in nine diverse low- and middle-income (LMIC) countries that represent mature and evolving markets to provide insights into the larger global opportunity.

The case study charts how Shakti Foundation for Disadvantaged Women utilized technology to grow its SME portfolio and enhance cost and time efficiency. Through the use of technology, it offered customer-friendly services and helped staff members manage their loan portfolios better while managing associated risks.

MSC’s comic booklets on COVID-19 are illustrated narratives that build awareness among State Rural Livelihoods Mission (SRLM) staff members and SHG members during the pandemic. These comics feature rich visual stories to generate awareness, influence precautionary behavior, and drive the safety of SRLM staff members and SHG members.

MSC’s comic booklets on COVID-19 are illustrated narratives that build awareness among CICO agents and their customers during the pandemic. These comics feature rich visual stories to generate awareness, influence precautionary behavior, and drive the safety of agents.

MSC has developed a series of conversational comic books for microfinance institutions to create awareness, influence precautionary behavior, and drive safety of the weak and the vulnerable during COVID-19. These comics have been customized for different geographies. You can access the country specific versions below.

MSC developed a series of conversational comic books for microfinance institutions (MFIs) to inform their frontline staff members on safety measures during the COVID-19 pandemic. These comics have been customized for different geographies. You can access the country specific versions below.