Shantam Mondal is an Associate in MSC’s Banking, Financial Services and Insurance Domain. His areas of expertise include market research, impact evaluation, and microfinance. Shantam’s recent work evidence mapping on the impact of SME financial services, digital transformation of financial institutions, Loan portfolio audit and strategizing business roadmaps for MFIs, and country wise analysis of climate, disaster and government aided insurance policies and products.
The digital journey of Shakti Foundation for Disadvantaged Women (SME loans): A lesson for progressive MFIs in Bangladesh
The case study charts how Shakti Foundation for Disadvantaged Women utilized technology to grow its SME portfolio and enhance cost and time efficiency. Through the use of technology, it offered customer-friendly services and helped staff members manage their loan portfolios better while managing associated risks.
The journey of mobile financial services at BURO Bangladesh: A lesson for the microfinance sector in Bangladesh
The case study encapsulates the digital transformation journey of BURO Bangladesh as it tried to offer mobile financial services to its clients. The road was not easy, but the efforts have finally started to yield results to both the MFI and its customers.
SHG awareness and SRLM employee training comic on coronavirus
MSC’s comic booklets on COVID-19 are illustrated narratives that build awareness among State Rural Livelihoods Mission (SRLM) staff members and SHG members during the pandemic. These comics feature rich visual stories to generate awareness, influence precautionary behavior, and drive the safety of SRLM staff members and SHG members.
MFI client awareness comic on Coronavirus
MSC has developed a series of conversational comic books for microfinance institutions to create awareness, influence precautionary behavior, and drive safety of the weak and the vulnerable during COVID-19. These comics have been customized for different geographies. You can access the country specific versions below.
MFI employee training comic on Coronavirus
MSC developed a series of conversational comic books for microfinance institutions (MFIs) to inform their frontline staff members on safety measures during the COVID-19 pandemic. These comics have been customized for different geographies. You can access the country specific versions below.