Manoj Nayak


Manoj is a Manager in the Banking, Financial Services and Insurance (BFSI) domain at MSC India.

Manoj is a financial inclusion consultant with over five years of experience in providing technical advisory to government and non-government agencies, financial regulators, and financial service providers in the areas of financial inclusion strategy development, SME development, financial capability development, and MSME finance and development. At MSC, he also explores emerging areas such as digital literacy and the future of work.

Posts by Manoj Nayak

India: Impact of COVID-19 on Business Correspondents

This report highlights the impact of COVID-19 on business correspondent (BC) agents in India and the issues they faced while delivering financial services in the wake of the pandemic. It also offers policy recommendations to help BCs offer uninterrupted services.

Impact of COVID-19 pandemic on Micro, Small, and Medium enterprises (MSMEs): India report

MSMEs in India have been adversely affected by the lockdown announced as a measure to contain the spread of COVID-19. This report outlines the impact of the pandemic on MSMEs and offers policy recommendations to support their recovery.

A crisis is a terrible thing to waste: Let us design a social security program for gig workers!

This blog highlights the need for a social security program for tech platform based gig workers, a subset of informal workers. We highlight the unique features of gig workers, and the enabling technology and formal financial ecosystem that can fulfil the promise of a safety net for gig workers. We also highlight the role of the government in regulating and financing such a scheme.

munshiG: Digital assistant for grocery stores

How do technologies such as machine learning and natural language processing transform our shopping experiences at the local grocery store? Read this fascinating blog about munshiG, a fintech start-up, to know more.

Consumer Protection in the Digital Age

The problems with digital credit persist and continue to grow alarmingly