Manoj Nayak


Manoj is a Manager in MSC’s Banking, Financial Services, and Insurance (BFSI) domain in India.

Manoj is a financial inclusion consultant with seven years of experience in providing technical advice to government and non-government agencies, financial regulators, and financial service providers in Cambodia, India, Lao PDR, Myanmar, the Philippines, and Qatar. Manoj’s areas of expertise include financial inclusion strategy and development, digital financial services, and MSME finance and development. He leads MSC’s work on the Future of Work.

Posts by Manoj Nayak

Putting India’s demographic dividend to work: Skill development for a digital economy

India sees 13 million young people joining the workforce every year. Yet many cannot get employment. Overwhelmingly, 70% of the workforce is still engaged in the informal sector, which does not provide job benefits like the safety of tenure or a social safety net. Amid this, India is undergoing a digital transformation, offering a pathway for gainful economic opportunities for the young in India. In this blog, we discuss the need to expand the current skilling architecture in India to help the young thrive in the digital economy. The blog also offers specific recommendations on its implementation.

India: Impact of COVID-19 on Business Correspondents

This report highlights the impact of COVID-19 on business correspondent (BC) agents in India and the issues they faced while delivering financial services in the wake of the pandemic. It also offers policy recommendations to help BCs offer uninterrupted services.

Impact of COVID-19 pandemic on Micro, Small, and Medium enterprises (MSMEs): India report

MSMEs in India have been adversely affected by the lockdown announced as a measure to contain the spread of COVID-19. This report outlines the impact of the pandemic on MSMEs and offers policy recommendations to support their recovery.

A crisis is a terrible thing to waste: Let us design a social security program for gig workers!

This blog highlights the need for a social security program for tech platform based gig workers, a subset of informal workers. We highlight the unique features of gig workers, and the enabling technology and formal financial ecosystem that can fulfil the promise of a safety net for gig workers. We also highlight the role of the government in regulating and financing such a scheme.

munshiG: Digital assistant for grocery stores

How do technologies such as machine learning and natural language processing transform our shopping experiences at the local grocery store? Read this fascinating blog about munshiG, a fintech start-up, to know more.

Consumer Protection in the Digital Age

The problems with digital credit persist and continue to grow alarmingly