Raunak Kapoor
Senior Manager
Raunak is a Senior Manager in MSC’s Indonesia Country Program Development Domain. He is responsible for co-creating and implementing technology-enabled financial inclusion projects for public and private sector in developing economies.
Posts by Raunak Kapoor
Impact of COVID-19 on FinTechs: Indonesia report
Indonesia has been the hotbed for FinTech innovations across the ASEAN region. However, like all other businesses, FinTechs in the country too have been struggling to cope with the Pandemic. In this study, we highlight the impact of the pandemic on FinTechs in Indonesia.
Aug 3, 2020
Addressing the Impact of COVID-19 on the low and middle income segments in Indonesia
This blog is the second of two blogs based on the MSC study. It provides recommendations for policymakers to improve the socio-economic and health outcomes for low and middle-income (LMI) segments.
Jul 23, 2020
The impact of COVID-19 on LMI segment in Indonesia
This is the first of two blogs that highlights the insights from MSC study to understand the economic and health impact of COVID-19 on LMI ( Low and medium income) Indonesians.
Jul 22, 2020
Liquidity support for G2P agents in Indonesia during the COVID-19 pandemic
Effective liquidity management is critical for the delivery of G2P programs, particularly in times of emergency when beneficiaries are most vulnerable. Cash-in/cash-out (CICO) agents in Indonesia receive little or no support to manage liquidity and most of them still have to travel to the nearest bank branch
Jul 20, 2020
Impact of the COVID-19 pandemic on CICO agents in Indonesia
Large-scale movement restrictions, falling consumer demand, and rising unemployment have taken a toll on CICO agents in Indonesia. Our report analyzes the impact of the pandemic on these agents, highlights their coping strategies, and provides recommendations to help them recover.
Jun 22, 2020
Alfa Pelupessy, Astri Sri Sulastri, Gloria Sinaga and Raunak Kapoor
Impact of the COVID-19 pandemic on MSMEs: Indonesia report
The COVID-19 crisis has proven devastating for MSMEs in Indonesia, which have seen their revenues reduce to almost half. Our report analyzes the economic consequences of the pandemic on MSMEs, highlights their coping strategies, and provides policy recommendations to help them recover.
Jun 16, 2020
Alfa Pelupessy, Astri Sri Sulastri, Gloria Sinaga and Raunak Kapoor
Trust Busters! A dozen reasons why your potential customers do not trust your agents (particularly in rural areas)
Alarmingly, most users who sign up for digital financial services do not actually end up using them, largely due to a lack of trust in agents. This holds true even in the case of relatively “advanced” geographies. “Trust busters” examines the evidence and lists out 12 reasons behind this worrying trend of interest in agency banking that fails to convert into regular usage.
Feb 18, 2020
Aligning regulations to enhance digital financial inclusion in Indonesia
In Indonesia, the regulatory supervision of banking and financial services is under two regulatory bodies, Bank Indonesia (BI) and the more recently established, Financial Service Authority (Otoritas Jasa Keuangan or OJK). This study looks at synergies in regulations for e-money (LKD) and branchless banking (Laku Pandai) to unleash the full potential of digital financial services in Indonesia.
Dec 12, 2018