Raunak Kapoor

Senior Manager

Raunak is a Senior Manager in MSC’s Indonesia Country Program Development Domain. He is responsible for co-creating and implementing technology-enabled financial inclusion projects for public and private sector in developing economies.

Raunak is a Senior Manager in MSC’s Indonesia Country Program Development Domain. He is responsible for co-creating and implementing technology-enabled financial inclusion projects for public and private sector in developing economies. He has more than nine years of experience in developing strategies to expand access to finance for the poor and advising financial institutions to implement innovative and cost effective technology-enabled delivery channel. Over the years, he has advised more than 50 financial services providers and implemented collaborative financial inclusion projects with a range of stakeholders including donors, multi-laterals, private sector players (microfinance institutions, commercial banks) and government. He is a certified expert in financial inclusion strategy, market research, process re-engineering, product development, project management and institutional capacity building. His domain level expertise are in the field of microfinance, digital financial inclusion and micro enterprise financing. He has worked in some of the least-developed and emerging market economies across Asia, Africa and the Pacific that includes work in Bangladesh, Cambodia, Fiji, India, Indonesia, Kenya, Nepal, Papua New Guinea, The Philippines, Solomon Islands, Tanzania, and Timor-Leste.

Posts by Raunak Kapoor

Transforming communication protocols for social assistance programs in Indonesia

Effective communication of social protection programs (SPPs) is essential to avoid misconceptions and undesired behavior among beneficiaries, as well as setbacks in implementation. This blog highlights the potential role technology can play in enhancing awareness, socialization, and complaint resolution efforts in the delivery of SPPs in Indonesia.

The Corner Shop Diaries project: How small businesses in developing countries coped with the pandemic, helped the neighborhood to survive the lockdown, and embarked on the challenging journey to recovery

This blog offers a glimpse into the Corner Shop Diaries research in eight countries across Asia and Africa.

Can the often-criticized P2P FinTech platforms in Indonesia solve the lack of diversity in MSME loan programs?

To help the MSME sector recover from the pandemic, the Government of Indonesia (GoI) has budgeted IDR 123 trillion (USD 8.4 billion) as part of the National Economic Recovery Program (Program Pemulihan Ekonomi Nasional). This blog highlights the opportunities and steps needed for FinTech platforms to support the economic recovery efforts of GoI.

KYC practices in Indonesia and opportunity for implementing e-KYC for accelerating financial inclusion

The policy brief proposes recommendations to accelerate the implementation of e-KYC in Indonesia based on our previous report.

Existing KYC practices in Indonesia and opportunities for implementing e-KYC to accelerate financial inclusion

The study provides an analysis of the challenges in customer verification by banks and FinTechs. It also outlines policy recommendations to promote a public infrastructure for e-KYC.

Impact of COVID-19 on FinTechs: Indonesia report

Indonesia has been the hotbed for FinTech innovations across the ASEAN region. However, like all other businesses, FinTechs in the country too have been struggling to cope with the Pandemic. In this study, we highlight the impact of the pandemic on FinTechs in Indonesia.

Addressing the Impact of COVID-19 on the low and middle income segments in Indonesia

This blog is the second of two blogs based on the MSC study. It provides recommendations for policymakers to improve the socio-economic and health outcomes for low and middle-income (LMI) segments.

The impact of COVID-19 on LMI segment in Indonesia

This is the first of two blogs that highlights the insights from MSC study to understand the economic and health impact of COVID-19 on LMI ( Low and medium income) Indonesians.