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Surbhi Sood
Manager
Surbhi is a Manager in MSC’s Digital Financial Services (DFS) – Banking and Product Development domain. She is a consultant with over seven years of experience gained through projects with international organizations, social enterprises, NGO’s and community-based institutions in Cambodia, Kenya and India.
Posts by Surbhi Sood
India: Impact of COVID-19 on Business Correspondents
This report highlights the impact of COVID-19 on business correspondent (BC) agents in India and the issues they faced while delivering financial services in the wake of the pandemic. It also offers policy recommendations to help BCs offer uninterrupted services.
Jun 11, 2020
Aakash Mehrotra, Abhishek Anand, Gayatri, Manoj Nayak, Mohak Srivastava, Nitish Narain, Surbhi Sood and Shobhit Mishra
Jun 11, 2020
Aakash Mehrotra, Abhishek Anand, Gayatri, Manoj Nayak, Mohak Srivastava, Nitish Narain, Surbhi Sood and Shobhit Mishra
Impact of COVID-19 pandemic on Micro, Small, and Medium enterprises (MSMEs): India report
MSMEs in India have been adversely affected by the lockdown announced as a measure to contain the spread of COVID-19. This report outlines the impact of the pandemic on MSMEs and offers policy recommendations to support their recovery.
Jun 4, 2020
Abhishek Anand, Manoj Nayak, Nitish Narain, Shobhit Mishra, Surbhi Sood, Aakash Mehrotra, Mohak Srivastava and Gayatri
Jun 4, 2020
Abhishek Anand, Manoj Nayak, Nitish Narain, Shobhit Mishra, Surbhi Sood, Aakash Mehrotra, Mohak Srivastava and Gayatri
Micro and small enterprises: Will the pandemic put an end to their business?
This blog looks at the impact of the COVID-19 pandemic on micro and small enterprises (MSEs) across low- and middle-income countries, which are particularly vulnerable to shocks. Our research insights will help policymakers and financial institutions support the recovery and rebuilding of the MSME sector in the wake of the disease.
Apr 15, 2020
Nitish Narain, Abhishek Anand, Surbhi Sood and Shobhit Mishra
CICO Agents: The under-valued “first responders”
Our ongoing research uncovered a set of unique challenges that cash-in/cash-out (CICO) agents currently face in the context of the COVID-19 pandemic. Here, we look at the experience and behaviors of CICO agents across eight countries and explore ways to support them through favorable policies, even as the disease rages on around the world.
Apr 15, 2020
Nitish Narain, Abhishek Anand, Surbhi Sood and Shobhit Mishra