Samveet Sahoo


Samveet Sahoo is a Manager in Digital Financial Services domain of MSC India, focused in Payments and Distribution. He has seven years of experience in business strategy, client management, new product development, and stakeholder engagement in the financial services sector, spanning digital financial solutions to rural and inclusive banking.

He has worked on projects with banks, mobile network operators (MNOs), agent network managers (ANMs), microfinance institutions (MFIs), fintechs, regulators and governments in Bangladesh, India, and Liberia. He is currently the Country Program Manager for MetLife’s I3 program. His areas of expertise include project management, customer experience mapping, strategy and product development, user-interface evaluation, product evaluation, institutional assessments and risk analysis, market research, channel design, process re-engineering, pilot testing and support to roll-out, monitoring and evaluation, and the development of analytical frameworks and policy analysis.

Posts by Samveet Sahoo

Impact of COVID-19 on Fintech: Bangladesh

2020 was a nightmare for Bangladesh. Even though the country responded swiftly, early-stage start-ups struggled with a lack of funding during the crisis. This study assesses the impact of COVID-19 on the FinTech ecosystem of Bangladesh. It further explores how the new digital-first policy helped FinTechs cope with the pandemic.

Impact of COVID-19 pandemic on micro, small & medium enterprises (MSMEs): Bangladesh report

The COVID-19 crisis has proven devastating for MSMEs in Bangladesh, which have seen their revenues reduce to almost half. Our report analyzes the pandemic’s economic consequences on MSMEs and highlights their coping strategies. It also provides policy recommendations to help them recover.

A boon for online commerce: How is COVID-19 transforming the industry in Bangladesh?

Though COVID-19 has been a catastrophe for most segments of the global economy, it has aided the growth in few sectors such as digital finance and digital commerce. This blog highlights the impact of the pandemic on e-commerce and f-commerce in Bangladesh and how the FinTech industry can utilize this opportunity.

SSN MFS report (Phase II): Assessment of Social Safety Net disbursements, Bangladesh

The Aspire to Innovate (a2i) program in Bangladesh has been working with various government ministries and departments to digitize the social security net (SSN) payments. This report, based on the second phase of MSC’s evaluation, highlights the progress made in the digitization of SSN payments.

SSN MFS report (Phase I): Assessment of Social Safety Net disbursements, Bangladesh

The Aspire to Innovate (a2i) program in Bangladesh has been working with various government ministries and departments to digitize payments under the social security net (SSN). This report provides insights into MSC’s evaluation of the pilot for the digitization of SSN payments.

Impact of COVID-19 on banking agents in Bangladesh

On 11th March, 2020, WHO declared COVID-19 a global pandemic. Given the nature and extent of the outbreak, Aspire to Innovate (a2i) Bangladesh and MSC initiated a study to understand its impact on banking agents. Based on the study, this report provides recommendations to help build resilience to the pandemic.

A woman micro-merchant who went digital to build resilience during the COVID-19 pandemic

As part of the i3 Program in Bangladesh, we met Khushi, a micro-merchant in Khilgaon, Dhaka. Khushi’s story reflects the journey of more than 2 million micro-merchants who transitioned to a digital mode of payment and kept their businesses running during the COVID-19 pandemic.

Enabling the community to embrace digital payments as the new normal after the COVID-19 pandemic

Since the onset of the pandemic, the low- and moderate-income (LMI) segment had a direct impact on their day-to-day life. We reflect through Kabita, an LMI customer in Bangladesh, on the barriers LMIs faced during the pandemic and how DFS nudged them towards building resilience.