Gayatri is an Assistant Manager in MSC’s Banking, Financial Services and Insurance domain.
Women’s agent network—the missing link in India’s financial inclusion story: A supply-side perspective
About 10% of 1.26 million BCs in India are women. This policy note discusses a supply-side perspective on challenges and opportunities to expand the women agent network in India.
Feb 21, 2022
Feb 21, 2022
“Train me like this”: Lessons from a pilot with CDOT and JRGB on CICO agent training
As per the RBI guidelines, BC agents need to clear the IIBF BC/BF examination to continue offering BC services. However, CDOT, a BCNM, faced issues while helping its agents clear the IIBF BC examination. This deck details the concept we tested to increase the pass percentage of CDOT agents.
Feb 3, 2022
Akhand Tiwari, Gayatri Pandey, Moinuddin Mohammed, Ravi Kant and Raghuveer Dinavahi
Feb 3, 2022
Akhand Tiwari, Gayatri Pandey, Moinuddin Mohammed, Ravi Kant and Raghuveer Dinavahi
Impact of the COVID-19 pandemic on MSMEs
Since the onset of the pandemic, large-scale social restrictions have had a direct impact on the economy and the livelihoods of more than 63 million MSMEs in Indonesia. This report is part two of a larger study on the impact of the pandemic on MSMEs in Indonesia.
Nov 20, 2020
Alfa Pelupessy, Astri Sri Sulastri, Gloria Sinaga and Gayatri Pandey
Nov 20, 2020
Alfa Pelupessy, Astri Sri Sulastri, Gloria Sinaga and Gayatri Pandey
Navigating the new normal: Can behavioral sciences help?
This note focuses on the situation of COVID-19 in India and the government’s communication efforts during the pandemic. Based on MSC’s research with low- and middle-income households, it highlights how these efforts can be strengthened through the adoption of a Social Behavioral Change Communication (SBCC) campaign.
Sep 4, 2020
Akhand Tiwari, Gayatri Pandey, Manoshij Banerjee and Prairna Koul
Sep 4, 2020
Akhand Tiwari, Gayatri Pandey, Manoshij Banerjee and Prairna Koul
Philippines: Impact of COVID-19 on Micro, Small, and Medium Enterprises (MSMEs)
The extended community quarantine imposed by the government to contain the spread of COVID-19 has adversely affected MSMEs in the Philippines. This report outlines the impact of the pandemic on MSMEs and provides recommendations for policymakers to support their recovery.
Aug 4, 2020
Aakash Mehrotra, Gayatri Pandey, Mohak Srivastava, Nitish Narain, Shobhit Mishra and Louie Cepe
Aug 4, 2020
Aakash Mehrotra, Gayatri Pandey, Mohak Srivastava, Nitish Narain, Shobhit Mishra and Louie Cepe
India: Impact of COVID-19 on Business Correspondents
This report highlights the impact of COVID-19 on business correspondent (BC) agents in India and the issues they faced while delivering financial services in the wake of the pandemic. It also offers policy recommendations to help BCs offer uninterrupted services.
Jun 11, 2020
Aakash Mehrotra, Abhishek Anand, Gayatri Pandey, Manoj Nayak, Mohak Srivastava, Nitish Narain, Surbhi Sood and Shobhit Mishra
Jun 11, 2020
Aakash Mehrotra, Abhishek Anand, Gayatri Pandey, Manoj Nayak, Mohak Srivastava, Nitish Narain, Surbhi Sood and Shobhit Mishra
Impact of COVID-19 pandemic on Micro, Small, and Medium enterprises (MSMEs): India report
MSMEs in India have been adversely affected by the lockdown announced as a measure to contain the spread of COVID-19. This report outlines the impact of the pandemic on MSMEs and offers policy recommendations to support their recovery.
Jun 4, 2020
Abhishek Anand, Manoj Nayak, Nitish Narain, Shobhit Mishra, Surbhi Sood, Aakash Mehrotra, Mohak Srivastava and Gayatri Pandey
Jun 4, 2020
Abhishek Anand, Manoj Nayak, Nitish Narain, Shobhit Mishra, Surbhi Sood, Aakash Mehrotra, Mohak Srivastava and Gayatri Pandey