Senior Analyst
Arshi is a Manager in the Government and Social Impact—Digital Financial Services domain of MSC India. She is a development consultant with over four years of experience in the field.
KYC practices in Indonesia and opportunity for implementing e-KYC for accelerating financial inclusion
The policy brief proposes recommendations to accelerate the implementation of e-KYC in Indonesia based on our previous report.
Jan 12, 2021
Agnes Salyanty, Arshi Aadil, Rahmatika Febrianti, Raunak Kapoor and Sneha Sampath
Jan 12, 2021
Agnes Salyanty, Arshi Aadil, Rahmatika Febrianti, Raunak Kapoor and Sneha Sampath
Existing KYC practices in Indonesia and opportunities for implementing e-KYC to accelerate financial inclusion
The study provides an analysis of the challenges in customer verification by banks and FinTechs. It also outlines policy recommendations to promote a public infrastructure for e-KYC.
Dec 1, 2020
Agnes Salyanty, Arshi Aadil, Raunak Kapoor, Sneha Sampath and Rahmatika Febrianti
Dec 1, 2020
Agnes Salyanty, Arshi Aadil, Raunak Kapoor, Sneha Sampath and Rahmatika Febrianti
Addressing the weak link in COVID-19 relief: how improving strategic communications can boost the impact of social protection programs
Nations worldwide have responded to COVID-19 through 1,100 social protection programs to help 1.8 billion-plus people. Yet recipients are largely in the dark about the programs and do not know how to access funds. This blog examines the importance of better communication around social protection programs, particularly for the vulnerable population.
Oct 20, 2020
Oct 20, 2020
Paper: Optimizing awareness, communication, and outreach for government payments in times of crisis
This paper outlines the essential components of communication and outreach programs for both the supply and demand side. It quotes examples from PMKGY, the relief package launched by the Government of India amid the COVID-19 outbreak, to highlight the challenges around communication that recipients and frontline workers faced.
Oct 8, 2020
Oct 8, 2020
The elusive riddle of successful communication in welfare delivery programs
Despite efforts from governments across the globe, the poor lack awareness of social protection and welfare delivery programs. This blog explores the intricacies of government communication using case studies. It also discusses mastering the elements of planning, research, content, and outreach channels to develop an ideal communication strategy.
Oct 7, 2020
Oct 7, 2020
India’s LPG cooking gas subsidy reform: Lessons for policymakers in reducing costs and building acceptance for reform
This policy brief summarizes the reforms India introduced to streamline, digitize, and transform cooking gas subsidy from an in-kind to a cash transfer program.
Oct 5, 2020
Caroline Pulver, Arshi Aadil, Anurodh Giri and Mitul Thapliyal
Oct 5, 2020
Caroline Pulver, Arshi Aadil, Anurodh Giri and Mitul Thapliyal
PDS portability: Reforms that empower the people
Based on findings from MSC’s diagnostic study on the IM-PDS program, this note examines portability in the public distribution system as a reform to strengthen government service delivery in India
Jan 10, 2020
Jan 10, 2020
Digital Governance: Is Krishna a Glimpse of the Future?
The state of Andhra Pradesh is recognized as a leader in using technology to improve the delivery of public services, programs and subsidies. Many of its innovations were piloted in Krishna District, which has been visited by development agencies and delegations from many countries.
Jul 3, 2019
Arshi Aadil, Alan Gelb, Anurodh Giri, Anit Mukherjee, Kyle Navis and Mitul Thapliyal
Jul 3, 2019
Arshi Aadil, Alan Gelb, Anurodh Giri, Anit Mukherjee, Kyle Navis and Mitul Thapliyal