Sneha Sampath


Sneha Sampath is a Manager in MSC’s Country Program Development domain in Indonesia. She is a development consultant with more than five years of experience through projects with central and state governments, think tanks, academic institutions, social businesses, and donors in India and Indonesia’s development sectors.

She is also a financial service professional with experience in impact investments through work in venture capital funds and consulting firms in India and Luxembourg. She has implemented projects in product development, policy design, market research, behavioral economics, and digital financial services (DFS). Her work involves improving public policy choices through evidence-based, bottom-up, and human-centered approaches. She has worked across different sectors, including DFS, e-KYC, payment systems, social protection, and alternative investments.

Posts by Sneha Sampath

Will QRIS help deliver the promises of digitization to small and micro-merchants in Indonesia?

Quick Response Code Indonesian Standard (QRIS) is the first experience using a digital financial service (DFS) for many micro-merchants in Indonesia. The blog explores what other DFS and nonfinancial services would benefit these merchants just beginning their digitization journey.

Assessment of the implementation and usage of QRIS among small and micro-merchants in Indonesia

This report summarizes the findings from the study conducted to understand the implementation status of the Quick Response Indonesia Standard. The study highlights key aspects that encourage QRIS use by small and medium enterprises and recommendations for increasing its adoption in the country.

OJK adds a suite of exciting tech solutions to address the 100,000+ consumer complaints and ensure stronger consumer protection in Indonesia

Otoritas Jasa Keuangan (OJK), Indonesia’s financial services authority, wants to explore novel approaches to supervise digital financial services. This blog details two SupTech solutions that OJK is prototyping to enhance consumer protection in Indonesia.

GOOTCHA—A framework to build gender-sensitive ID systems

The World Bank estimates that around a billion people across the globe lack a “legal identity.” The gender gap in terms of people’s access to official IDs is considerable in low-income countries, where one in two women lack any form of official ID. This limits financial, social, and political participation for women.

Working paper: A framework for building gender-sensitive identity systems

One in two women in low-income countries lack official identification documents, which limits their financial, social, and political participation. This report explores the design and lifecycle of ID systems from gender and behavioral lenses and proposes a framework to make them more gender-sensitive.

Digital ID in the time of COVID-19 in India

This blog reflects on the challenges of having a single biometric technology for authentication and suggests alternate contactless technologies that the government can deploy during a pandemic.

KYC practices in Indonesia and opportunity for implementing e-KYC for accelerating financial inclusion

The policy brief proposes recommendations to accelerate the implementation of e-KYC in Indonesia based on our previous report.

Existing KYC practices in Indonesia and opportunities for implementing e-KYC to accelerate financial inclusion

The study provides an analysis of the challenges in customer verification by banks and FinTechs. It also outlines policy recommendations to promote a public infrastructure for e-KYC.