Senior Manager
Saloni is a Senior Manager in MSC’s Digital Inclusive Development (DID) domain and works in the Gender Equality and Social Inclusion (GESI) practice.
CICO Agent Lifecycle – Interactive Digital Flipbook
Across the globe, a typical CICO agent goes through a range of experiences across various stages in their journey. MSC has developed the Agent Lifecycle (ALC) a framework to understand the challenges both male and female CICO agents face along their journey and propose targeted interventions to address them.
May 19, 2022
May 19, 2022
India’s blanket approach to financial inclusion is leaving women behind: Here are four ways to close the gender gap
India has been at the forefront of digital innovations in financial services, helping millions participate in the financial economy through their mobile phones. However, this progress and innovation are meaningless for the millions of Indian women who remain excluded from basic banking in the first place. The strategies we have discussed in this blog directly impact women’s financial inclusion.
Apr 28, 2022
Apr 28, 2022
Choice of Channel: Understanding how LMI women select a channel to conduct financial transactions
Individuals choose a channel for financial transactions based on several factors beyond just the economic cost involved. The DEBIT framework is a tool that identifies these factors and helps compute comparative scores for each channel. Comparing DEBIT scores helps us understand which channel someone chooses and why.
Mar 16, 2022
Akhand Tiwari, Saloni Tandon, Lakshmi Thangallapally and Jayana Jain
Mar 16, 2022
Akhand Tiwari, Saloni Tandon, Lakshmi Thangallapally and Jayana Jain
Women and DFS
This blog highlights the key drivers of gender gaps in women’s access to digital financial services and their use. It shares how the adoption of DFS among women can catalyze the mitigation of this gender gap. It uses insights from a first-time DFS user’s journey to highlight how to understand and respond better to women’s exclusion.
Mar 11, 2022
Mar 11, 2022
GOOTCHA—A framework to build gender-sensitive ID systems
The World Bank estimates that around a billion people across the globe lack a “legal identity.” The gender gap in terms of people’s access to official IDs is considerable in low-income countries, where one in two women lack any form of official ID. This limits financial, social, and political participation for women.
Mar 12, 2021
Arshi Aadil, Saloni Tandon, Sonal Jaitly, Sneha Sampath, Venkat Goli and Akhand Tiwari
Mar 12, 2021
Arshi Aadil, Saloni Tandon, Sonal Jaitly, Sneha Sampath, Venkat Goli and Akhand Tiwari
Working paper: A framework for building gender-sensitive identity systems
One in two women in low-income countries lack official identification documents, which limits their financial, social, and political participation. This report explores the design and lifecycle of ID systems from gender and behavioral lenses and proposes a framework to make them more gender-sensitive.
Mar 10, 2021
Arshi Aadil, Saloni Tandon, Sonal Jaitly, Sneha Sampath, Venkat Goli and Akhand Tiwari
Mar 10, 2021
Arshi Aadil, Saloni Tandon, Sonal Jaitly, Sneha Sampath, Venkat Goli and Akhand Tiwari
What does it take to nudge low- and moderate income(LMI) population segments to adopt DFS
DFS can help increase the use of financial services, catalyze women’s economic empowerment and promote the development of the overall economy. However, the adoption of DFS amongst the LMI, especially women has been limited. Considering the increasing need for digital payments, especially in the wake of restricted mobility that COVID 19 imposes, MSC attempted to understand what it takes to nudge low- and moderate-income (LMI) population segments to adopt DFS.
Nov 9, 2020
Nov 9, 2020
The need for immediate gender-focused initiatives to promote digital financial services for women amid COVID-19: Insights from India
Through multiple research studies, MSC has assessed the impact of COVID-19 on women and witnessed their survival strategies. This report looks at how women perceive financial services after the pandemic, and what we can do to reduce their vulnerabilities.
Oct 21, 2020
Akhand Tiwari, Rahul Chatterjee, Saloni Tandon and Sonal Jaitly
Oct 21, 2020
Akhand Tiwari, Rahul Chatterjee, Saloni Tandon and Sonal Jaitly