Graham Wright

Group Managing Director

Graham A.N. Wright is the founder and Group Managing Director of MSC. He pioneered much of the core of market-led approach used by MSC.

Graham A.N. Wright is the founder and Group Managing Director of MSC. He pioneered much of the core of market-led approach used by MSC. He has around 30 years of experience in emerging markets underpinned by five years of experience in management consultancy, training and audit with Arthur Andersen in Europe. Graham has worked with banks, MFIs, telecoms, and regulators in Bangladesh, India, Indonesia, Nepal, Pakistan, the Philippines, Vietnam, Zimbabwe, Kenya, Uganda, South Africa, Tanzania, and Zambia. Graham oversees Digital Financial Services, Strategic Initiatives, Knowledge Management, and Global Insights within MSC. During his time as the head of MSC in Africa, he spearheaded work to transform both Equity Bank and Kenya Post Office Savings Bank and collaborated in the design and initial testing of M-PESA. He has headed several teams working on digital financial services solutions for banks, mobile network operators, and MFIs in Asia, Africa, and Latin America.

Posts by Graham Wright

The evolution of payments in India—looking ahead

The previous blog discussed the state of India’s digital payments ecosystem. This blog looks at where and how it may evolve further.

The evolution of payments in India—the state of play

In recent years, India has moved to a leading position in digital payments and developed an ecosystem that enables the uptake and usage of digital payments. Many countries now seek to replicate India’s payments systems, particularly the Unified Payments Interface (UPI). This blog highlights the evolution of India’s payments landscape and looks into issues and ideas that contributed to this evolution. It briefly discusses the controversial waiver of the merchant discount rate (MDR) to increase the number of use cases in the person-to-merchant (P2M) category.

The Revolution MUST be Digitalized

It is clear that digital transformation is a journey, not a destination – so incremental progress is to be expected. Equity Bank, one of the leading microfinance providers in Kenya, developed a well-articulated approach and took over a decade to digitalize its operations. It started with the equivalent of a digital readiness assessment, on which it based its digital transformation strategy in 2010. MSC worked alongside Equity Bank, providing consulting services, for much of its digital transformation journey.

Job losses, business closure — Covid hit female entrepreneurs. Here’s how to support them

This article discusses the impact of COVID-19 on women-owned enterprises and highlights the key challenges they face. It calls for creating an enabling ecosystem to promote women’s entrepreneurship and suggests six key enablers that could catalyze women’s entrepreneurship in India.

Women and DFS

This blog highlights the key drivers of gender gaps in women’s access to digital financial services and their use. It shares how the adoption of DFS among women can catalyze the mitigation of this gender gap. It uses insights from a first-time DFS user’s journey to highlight how to understand and respond better to women’s exclusion.

Are we over-selling start-ups as a career option?

Every startup success story shows up alongside 10 failures; still, entrepreneurship is an attractive career proposition for our youth. In more than 90% of cases, the founders would fail to repay these loans, leaving meaningful relationships with their trusted ones fractured and damaged. Is this a price worth paying? This blog discusses an unfashionable perspective on starting up and shares our experience accelerating startups in Asia while orienting them toward success.

Cool in crisis: How Bangladeshi MFIs stay resilient

Since its independence, Bangladesh’s resilience in the face of numerous calamities like floods, droughts, and famines has earned worldwide appreciation. This blog explores how the country’s microfinance industry stays resilient during crises and continues to protect the poor and vulnerable.

Bangladesh – the basket case that taught microfinance to the world

As Bangladesh celebrates 50 years of independence, we look back at one of its greatest gifts to the world—microfinance. This blog highlights the role of Bangladesh’s four pioneering institutions—Grameen Bank, BRAC, ASA, and BURO Bangladesh—in the origin of microfinance and its local popularization, global adaptation, business model optimization, and product innovation.