Graham Wright

Group Managing Director

Graham A.N. Wright is the founder and Group Managing Director of MSC. He pioneered much of the core of market-led approach used by MSC.

Graham A.N. Wright is the founder and Group Managing Director of MSC. He pioneered much of the core of market-led approach used by MSC. He has around 30 years of experience in emerging markets underpinned by five years of experience in management consultancy, training and audit with Arthur Andersen in Europe. Graham has worked with banks, MFIs, telecoms, and regulators in Bangladesh, India, Indonesia, Nepal, Pakistan, the Philippines, Vietnam, Zimbabwe, Kenya, Uganda, South Africa, Tanzania, and Zambia. Graham oversees Digital Financial Services, Strategic Initiatives, Knowledge Management, and Global Insights within MSC. During his time as the head of MSC in Africa, he spearheaded work to transform both Equity Bank and Kenya Post Office Savings Bank and collaborated in the design and initial testing of M-PESA. He has headed several teams working on digital financial services solutions for banks, mobile network operators, and MFIs in Asia, Africa, and Latin America.

Posts by Graham Wright

Customer Protection in Indian Digital Financial Services: Part 1: Recourse

The blog describes the status of customer protection practices embedded into digital financial service offerings in India.

The Clear Blue Water on the Other Side of the Digital Divide

The blog speaks about the opportunities mobile network operators have in addressing to the rural poor.

Key New Year Resolutions for the Success of Digital Financial Services

The blog focuses on the key resolutions for the success of Digital Financial Services

Is digital credit a silver bullet?

This presentation was made by Graham A.N. Wright, Director MicroSave at a webinar conducted by The DFS Observatory at Columbia University. In his presentation, Graham Wright highlighted evidence from Kenya, Uganda & India.

Can Fintech Really Deliver On Its Promise For Financial Inclusion?

The blog discusses why Fintech, in its current form, may be largely irrelevant?

Liquidity – Solving Agents’ Perennial Problem

The blog highlights the key challenges to effective liquidity management for DFS agents. It also discusses how the providers may address the issues related to liquidity management

More Than Hygiene – Improving Agent Network Performance to Maximise Profitability

The blog highlights the outcome of Agent Network Accelerator (ANA) project in terms of improving Agent Network Performance to Maximise Profitability.

How Can Providers Make Digital Credit More Profitable?

The blog focuses on how can mobile money providers make Digital Credit more profitable for the mass market?