The note highlights the evolving Indian DFS landscape by discussing the insights from MicroSave’s State of the Agent Network India, 2017 (ANA) Wave II Research.

MicroSave conducted the second wave of the ANA survey India in 2017. This wave of ANA builds on the findings of the first wave undertaken in 2015.

The Agent Network Accelerator (ANA) is a four-year research project implemented in 11 focus countries. MicroSave and the Helix Institute of Digital Finance present valuable insights on the agent network model in India and provide recommendations for developing sustainable agent networks in the country.

The second wave of the ANA survey in Indonesia builds on the findings of the qualitative assessments of Indonesian agent networks completed in 2014.

Bangladesh has created many unique systems for agent network management which are yielding world class results especially with regards to liquidity management.  However, transaction volumes and profits are low compared to East Africa and support structures are still developing. The research is based on 2,490 nationally representative agent interviews, carried out between March and April […]