We used the FinAccess data to develop a composite score-based index. This index helped us segment these MSMEs based on their sophistication levels to identify their business needs and growth opportunities and maximize their business sophistication levels. In this blog, we discuss our findings from this segmentation exercise.

The Global Findex 2021 describes well-being as a person’s financial resilience to deal with unexpected economic events, stress generated by common financial issues, and confidence in using financial resources. Our blog emphasizes the importance of financial well-being based on the Findex 2021 data to provide a more holistic view of financial inclusion in the country.

The COVID-19 pandemic spurred the growth of digital payments worldwide. MSC’s studies revealed the increase in scope and intent of digital payments among LMI groups and MSMEs. We analyzed data from World Bank in 2020 and the Global Findex Database 2021 to probe the relationship between the adoption of digital payments and the economic resilience of countries. We analyzed data from 11 countries. The research proved the hypothesis that the adoption of digital payments in developing economies has a positive correlation with financial resilience.

MSC strives to design better products and processes for our clients and evaluate the social value they create. Yet we cannot afford to consider the entire customer base of our clients as a single entity. MSC uses customer segmentation to account for nuances and differences in human behavior. We have worked with different clients to help them understand their customer’s banking needs, financial behavior, and creditworthiness. This blog presents our experience and lessons from our customer segmentation work to address clients’ needs.

MSC and the Center for Global Development (CGD) assessed Bangladesh’s Primary Education Stipends Program (PESP), a gender-centric cash transfer program to improve primary school attendance rates. Over the years, benefit delivery of PESP evolved from cash disbursement to digital stipend transfers. Key evidence from our assessment shows women prefer digital transfers to cash-in-hand. Our blog shares evidence from the study using the “Design, Direct, and Digitize” (D3) framework to make a case for women beneficiaries as better contenders for G2P programs. Our blog looks beyond the impact of PESP on program outcomes—and highlights the socioeconomic implications of mobile money on women and the role PESP plays in gender equity and inclusion.

In 2001, Bangladesh launched a Primary Education Stipend Program (PESP) that provides a conditional cash transfer (CCT) to beneficiary mothers. The cash transfer depends on the student maintaining a specific attendance rate and grades at the school. MSC conducted a mixed-method research to ascertain the PESP program’s effectiveness in achieving its objectives. We examined if CCTs can help attain better educational outcomes in terms of increased attendance and grades with lower dropout rates. It simultaneously examines similar studies undertaken elsewhere to support the hypothesis.

The government has been considering a policy shift to transfer the fertilizer subsidy amount to the bank accounts of farmers rather than fertilizer companies. In our pan-India study with farmers we found that only one-third of the farmers knew that they purchase fertilizers at a subsidized rate. With such low awareness levels, this policy shift may evoke shock and displeasure since this would require farmers to first purchase fertilizers at the market price.

This blog is a sequel to our previous blog on ChitMonks under the Financial Inclusion Lab accelerator program. Chit funds are an old and essential financial service in India, which remains mainly in the analog mode. ChitMonks are working to digitalize the industry. In this blog, we take you through ChitMonks’ journey, the startup’s progress since the second cohort of the FILab, its struggles and achievements, and its plans.