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Agent Expansion - Projects

Scaling agent viability and quality

Scaling agent viability and quality

Ethiopia Training and Capacity Building for Humanitarian Cash and Voucher Assistance

Ethiopia Training and Capacity Building for Humanitarian Cash and Voucher Assistance

Agent network study in India, Indonesia, and Kenya

Agent network study in India, Indonesia, and Kenya

Full and successful implementation of the third-party agent network for CAURIE MFI

Full and successful implementation of the third-party agent network for CAURIE MFI

Pilot for development of the network of banking agents for VisionFund

Pilot for development of the network of banking agents for VisionFund

Technical assistance to Equity Bank on products and channels

Technical assistance to Equity Bank on products and channels

Resources

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The role CICO agents play in Ethiopia’s social payments – MicroSave Consulting (MSC)

The role CICO agents play in Ethiopia’s social payments – MicroSave Consulting (MSC)
Mar 26, 2025
Breaking barriers: A study on female cash-in cash-out (CICO) agents and their potential to drive financial inclusion

Breaking barriers: A study on female cash-in cash-out (CICO) agents and their potential to drive financial inclusion
Mar 21, 2025
Investing with heart and wisdom: Strategic amplification of female agency frontlines

Investing with heart and wisdom: Strategic amplification of female agency frontlines
Mar 18, 2025
Breaking barriers: A study on female cash-in cash-out (CICO) agents and their potential to drive financial inclusion

Breaking barriers: A study on female cash-in cash-out (CICO) agents and their potential to drive financial inclusion
Mar 21, 2025
Putting agents to use: Insights from a multicountry research on customer’s usage of CICO agents

Putting agents to use: Insights from a multicountry research on customer’s usage of CICO agents
Sep 9, 2024
State of the agent network in Indonesia: Agent Network Accelerator (ANA) Research – 2023

State of the agent network in Indonesia: Agent Network Accelerator (ANA) Research – 2023
May 6, 2024
India’s Agent Problem

India’s Agent Problem
Jul 8, 2021
Re-imagining Agent Network Management – What Have We Learnt?

Re-imagining Agent Network Management – What Have We Learnt?
Jun 23, 2017
Agency Banking at the Frontier

Agency Banking at the Frontier
May 7, 2017
Indian Post Payments Bank: Building an inclusive world

Indian Post Payments Bank: Building an inclusive world
Jun 13, 2023
Highlights of the webinar on “Catalytic interventions for better CICO management”

Highlights of the webinar on “Catalytic interventions for better CICO management”
Jun 2, 2022
Banking Correspondent (BC) Agent incentives – Eko India financial services

Banking Correspondent (BC) Agent incentives – Eko India financial services
Apr 21, 2022
Investing with heart and wisdom: Strategic amplification of female agency frontlines

Investing with heart and wisdom: Strategic amplification of female agency frontlines
Mar 18, 2025
Using a behavioral lens to develop training and marketing tools to enable agents to sell non-CICO (cash-in and cash-out) use cases in India – MicroSave Consulting (MSC)

Using a behavioral lens to develop training and marketing tools to enable agents to sell non-CICO (cash-in and cash-out) use...
Sep 18, 2024
Frameworks to consider while developing non-CICO (cash-in cash-out) use cases

Frameworks to consider while developing non-CICO (cash-in cash-out) use cases
Sep 17, 2024
The role CICO agents play in Ethiopia’s social payments – MicroSave Consulting (MSC)

The role CICO agents play in Ethiopia’s social payments – MicroSave Consulting (MSC)
Mar 26, 2025
Investing in the agents of change

Investing in the agents of change
Nov 1, 2022
Sustainability of Kenyan mobile money agents

Sustainability of Kenyan mobile money agents
Aug 17, 2022