Africa – Cico

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Africa - Projects

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Agent network study in India, Indonesia, and Kenya

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Impact of the COVID-19 pandemic on CICO agents: Senegal country report

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Setting up the network of MONEA agents for MediaSoft/BMS

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MM4P Agency Banking Training

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Zoning study for the implementation of a network of external agents within the MFI UIMCEC

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Full and successful implementation of the third-party agent network for CAURIE MFI

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Implementation of Mobile Financial Services for CECAM

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Support for the development of a strategy for the establishment of the AGRICASH agents network for agriculture bank

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Pilot for development of the network of banking agents for GUILGAL

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Pilot for development of the network of banking agents for VisionFund

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Distribution 2.0—the future of mobile money distribution

Resources

Publications
Videos
Blogs
Podcasts

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Mobile money agents: Sustainability in a digital era – Findings from Kenya

04 Jul, 2023 Authors

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Mobile Money agents: Sustainability in a digital era – Findings from Mozambique

04 Jul, 2023 Authors

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The role of mobile money providers and their agents in protecting customers’ data

04 Jul, 2023 Authors

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Digitizing Refugee Payments in Zambia – Meheba 2018

17 May, 2022 Authors

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How are Mobile Money Agents Protecting Customers’ Data in Uganda?

04 Jul, 2023 Authors

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Partnerships and innovations will be key to reducing liquidity concerns for agents in the DRC

17 May, 2022 Authors

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Three Areas DFS Providers Prioritise to Enhance Agent Networks

17 May, 2022 Authors

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Future of agent networks – What do we envision agent networks to look like in the future?

04 Jul, 2023 Authors

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Sustainability of Kenyan mobile money agents

04 Jul, 2023 Authors

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Building agent trust among customers

04 Jul, 2023 Authors