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Rwanda FinScope 2024: Digital financial services thematic report

The report highlights significant growth in digital financial inclusion, driven largely by mobile money and digital payments. Although 85.3% of adults are digitally included, barriers such as limited device access, gender gaps, and rural exclusion persist.

The Rwanda FinScope 2024 Digital Financial Services Thematic Report highlights Rwanda’s rapid progress in digital financial inclusion. It notes that 85.3% of adults now access digital financial services, up from 46% in 2016. Mobile money, digital person-to-business payments, and supportive government policies are the key drivers of this growth. However, financial exclusion remains concentrated among rural populations, women, youth, and low-income groups that lack access to devices or digital services. The report recommends expansion of infrastructure, improvement in digital literacy, stronger trust and security, and the promotion of inclusive financial innovation to support broader financial empowerment

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