Shikha is an Assistant Manager in Digital Financial Services domain of MSC India, focused in Payments and Distribution Domain.

She is a Digital Financial Services Consultant with over seven years of experience gained through projects with banks, payment providers, Government of India and various ministries, cooperative and regional rural banks and community-based institutions in India. Her areas of expertise include project management, business development, program design and evaluation, technical assistance and customer journey analysis. She specializes in primary and secondary research, data analytics, and project planning and strategy formulation.