MicroSave Consulting (MSC) is a boutique consulting firm that has, for 25 years, pushed the world towards meaningful financial, social, and economic inclusion. With over 300 staff of different nationalities and varied expertise, we are proud to be working in over 68 developing countries. We partner with participants in financial services, enterprise, agriculture and health ecosystems to achieve sustainable performance improvements and unlock enduring value. Our clients include governments, donors, private sector corporations, and local businesses. We can help you seize the digital opportunity, address the mass market, and future-proof your operations.
Job Description
The Senior Executive
has to be a dedicated content management specialist who can work on the KBM
system, support the team directly, and repurpose first cuts of content on a
need basis.
Key
Responsibilities:
Manage and maintain
KM repositories on SharePoint (sites, libraries, permissions).
Capture, curate, and
publish knowledge assets across a range of work.
Perform quality
checks, formatting, and content sanitization before publishing.
Ensure proper
tagging, taxonomy, version control, and content lifecycle management.
Collaborate with
stakeholders across teams to gather and validate content.
Track KM metrics,
usage, and improve content discoverability.
Drive training,
audits, and adoption of KM best practices.
Use AI tools (ChatGPT,
Copilot, etc.) for research and efficiency.
Required Skills:
3–4 years in
Knowledge Management / Content Management.
Hands-on experience
with SharePoint.
Strong QC,
documentation, and content management skills.
Understanding of
metadata, tagging, and taxonomy.
Good stakeholder
management and communication skills.
Proficiency in MS
Office (Excel, PowerPoint, Word).