Earlier CGAP research based on global evidence identified six universal principles to expanding rural agent networks at the last mile. However, how these principles are applied seems to vary from country to country. CGAP and its partners sought to understand how policymakers, regulators, and providers have expanded rural agent networks. The exploration would also validate principles identified studied five financial markets—China, Colombia, India, Indonesia, and Kenya. These countries have significantly expanded their rural agent networks despite very different contexts. Each of the attached slide decks provides a detailed analysis, which is the basis for the CGAP publication “Agent network journeys toward the last mile: A cross-country perspective.”
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