MSC undertook a comprehensive impact evaluation to assess the effectiveness of Berendina Micro Investments Company (BMIC), a leading microfinance institution in Sri Lanka. The study sought to evaluate the impact of BMIC’s financial services, particularly credit and support offerings, on client outcomes across a wide range of economic and social indicators. It used a counterfactual comparison to ensure attribution and depth of analysis.
MSC’s evaluation explored critical impact areas, which included income growth, savings behavior, access to education, healthcare, household resilience, and economic mobility. A detailed portfolio analysis was also conducted to assess BMIC’s institutional reach, client segmentation, and responsiveness to market and environmental challenges.
MSC led the evaluation using a mixed-methods approach that integrated quantitative surveys with strong difference-in-differences (DiD) analysis to measure changes over time. Qualitative interviews complemented this evaluation to capture lived experiences and contextual nuances.
Besides client-level assessments, we carried out policy and process reviews to identify internal strengths and opportunities for strategic improvement. The evaluation findings were synthesized into a set of useful insights. BMIC used these outcomes to adopt clear, evidence-based recommendations that refined product offerings, enhanced service delivery, and improved client resilience during economic volatility.
Berendina Micro Investments Company (BMIC), Sri Lanka, commissioned the project.
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