Signature projects

Pathways to Enhancing Financial Inclusion (PEFI) in India

  • calendarOct 25, 2018
  • time 2 min

Pathways to Enhancing Financial Inclusion (PEFI) is MSC’s flagship work on financial inclusion. The project has directly influenced 44 million lives in the 27 aspirational districts and indirectly impacted 727 million lives from India’s low- and moderate-income segments.

2018 – Ongoing…

The usage and sustained adoption of financial products and services in India face considerable challenges and disparities. Women’s financial inclusion in India, in particular, lags because of the demand-side constraints, lack of focus on women’s needs, and the financial behavior of supply-side players. Since 2018, MSC has played a crucial role in strengthening financial ecosystems across 27 districts as part of PEFI.

Lessons from the project have been scaled pan-India (TFIIP).

As part of our ongoing engagement in aspirational districts and blocks, we liaise with financial service providers and government stakeholders at the central, state, district, and block levels. We provide ground-up evidence to stakeholders on notable gaps in the use of financial services, support policy development, collaborate for capacity building of stakeholders, and cocreate and test innovative solutions to enhance financial service access and user experience among low- and moderate-income groups, especially Particularly Vulnerable Tribal Groups (PVTGs).

In the current phase of work, we focus on ways to increase the usage of financial products by women and men and address the challenges they face. Specifically, we will

  • Reduce the exclusion and improve the use of financial services,
  • Enhance adoption of digital financial services,
  • Identify opportunities for innovative product development, and
  • Improve user experience and quality of delivery of financial services for low- and moderate-income people.

Related documents

PEFI summary

TFIIP: From pilot to policy

The real story of women’s financial inclusion in India

Action research on digital capability

CICO Agent Lifecycle – Interactive Digital Flipbook

The six village story – India: An assessment of the real gap in financial inclusion

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