Arshi is a Senior Manager in the Government and Social Impact domain of MSC India. She is a consultant with over eight years of experience gained through projects with state governments, central government, think tanks, academic institutions, banks, MFIs, fintech, and donors. Arshi has implemented projects in product development, market research, behavioral economics, risk management, and digital financial services. Her work involves improving public policy choices through an evidence-based, bottom-up, and human-centered approach. She specializes in G2P programs and payment systems, social protection, digital financial services, process mapping and re-engineering, pilot planning, and roll-out support. Arshi advocates customer protection and data privacy at MSC. She has worked at the local, national, and international levels to strengthen customer protection policies across Asia and Africa.