MicroSave, with financial assistance from Bill & Melinda Gates Foundation (BMGF), designed three assessment surveys to understand the coverage and quality of Bank Mitrs (BMs) across a sample of Sub Service Areas (SSAs); and to understand customers’ experience with National Mission on Financial Inclusion more commonly known as Pradhan Mantri Jan Dhan Yojana (PMJDY). The objective of such assessments was to provide data and insights to the Department of Financial Services (DFS), M/o Finance for supporting the rollout of PMJDY.

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